What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Credit Union Investments Defied Expectations In 3Q 2016
November 15, 2016
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With market uncertainty, it’s surprising to see a quarter-over-quarter and year-over-year increase in investments. Less surprising is the attraction of short-term investments.
Member Business Lending Grows In Third Quarter
November 15, 2016
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The industry sets new records as the portfolio tops $58 billion. The top 10 list spans the nation.
Leaders In Efficiency For Third Quarter 2016
November 14, 2016
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Credit unions posted a slight improvement in the efficiency ratio versus one year ago. Check out this leader table to see which credit unions beat the industry average.
For The Bond Market, It’s Been A Good Run
November 10, 2016
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The lack of liquidity in the bond market has been an ongoing problem, and now the dam seems to be breaking.
Wright-Patt By The Numbers
November 8, 2016
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This Midwestern credit union’s performance highlights the power of the cooperative model.
GTE By The Numbers
November 7, 2016
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The team at GTE FCU managed the credit union through home prices declines and high unemployment.
U.S. Mortgages: Credit Unions Vs. Banks
November 7, 2016
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What does new Home Mortgage Disclosure Act data say about credit union performance?
It’s Time To Take Our Own Advice
November 7, 2016
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New DOL Fiduciary Rule is an opportunity to assess credit unions’ long-term goals for their investment advisors.
CUbroadcast Highlights Credit Union Growth By Region
November 4, 2016
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In episode No. 658, Callahan Industry Analyst Liz Furman digs deep into national and regional data and debunks the myth that credit union membership and asset growth is strictly due to mergers.
Election Nerves Leading Traders To Dream Big
November 3, 2016
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Traders are doing little besides watching the newswires for election news.
Credit Union Investments Defied Expectations In 3Q 2016
With market uncertainty, it’s surprising to see a quarter-over-quarter and year-over-year increase in investments. Less surprising is the attraction of short-term investments.
Member Business Lending Grows In Third Quarter
The industry sets new records as the portfolio tops $58 billion. The top 10 list spans the nation.
Leaders In Efficiency For Third Quarter 2016
Credit unions posted a slight improvement in the efficiency ratio versus one year ago. Check out this leader table to see which credit unions beat ...
Wright-Patt By The Numbers
This Midwestern credit union’s performance highlights the power of the cooperative model.
GTE By The Numbers
The team at GTE FCU managed the credit union through home prices declines and high unemployment.
U.S. Mortgages: Credit Unions Vs. Banks
What does new Home Mortgage Disclosure Act data say about credit union performance?
It’s Time To Take Our Own Advice
New DOL Fiduciary Rule is an opportunity to assess credit unions’ long-term goals for their investment advisors.
CUbroadcast Highlights Credit Union Growth By Region
In episode No. 658, Callahan Industry Analyst Liz Furman digs deep into national and regional data and debunks the myth that credit union membership and ...
Election Nerves Leading Traders To Dream Big
Traders are doing little besides watching the newswires for election news.
Browse Topics
Financial Market Jitters Escalate
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Takeaways From Day 2 Of GAC
Aaron Passman
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.
At Ardent Credit Union, Deposits Are A ‘Slam Dunk’
Aaron Passman
The Philadelphia-area cooperative scores among rate-shopping members with a co-branded certificate that links savings returns to college basketball results.
The Strategic Case For Rethinking Credit Card Issuing
Callahan & Associates
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but as dynamic ecosystems requiring continuous investment.
What Gen Z Is Really Looking For In A Credit Union
Callahan & Associates
Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance.
What’s Job No. 2?
Aaron Passman
CreditUnions.com is all-in on growth and marketing this week, spotlighting real-world strategies that help cooperatives serve members for life, invest in people, expand their impact, and more.
For The Bond Market, It’s Been A Good Run