What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Member Relationships By The Number (1Q 2016)
August 29, 2016
No Comments
Penetration metrics are up across all major product types, with share draft penetration topping 50%.
Yellen Eve
August 25, 2016
No Comments
The world is nervously awaiting Janet Yellen’s speech tomorrow, but the over-hyped event will not live up to expectations.
3 Takeaways From Trendwatch 2Q 2016
August 23, 2016
No Comments
Second quarter performance data tells a positive story: member growth has never been stronger, the loan faucet is still flowing, and credit unions are well-positioned from an interest rate risk perspective.
3 Findings From Callahan’s Non-Interest Income Survey
August 22, 2016
No Comments
Callahan & Associates surveyed 170 credit union executives to gain insight into their current and emerging sources of non-interest income.
A Team Solution To The Payday Lending Problem
August 22, 2016
No Comments
Redstone Federal Credit Union combines risk and reward in its counseling-lending program and casts a wary eye at proposed CFPB changes in short-term loan regs.
Credit Unions Ride An ROA Roller Coaster
August 19, 2016
No Comments
Second quarter data shows the industry’s ROA is up quarter-over-quarter but slightly down year-over-year.
The Bond Market Will Decide
August 18, 2016
No Comments
The lack of a unified opinion from the Federal Reserve’s Board of Governors will leave the Fed in the dust when rates rise.
7 Common Barriers And Common Sense Solutions To Effective Project Management
August 16, 2016
No Comments
Common barriers and common sense solutions to help credit unions get ahead of the competition and get past those barriers to achieve the results they want.
Credit Unions Set A Record For Dollar Amount Originated
August 16, 2016
No Comments
Second quarter data shows industry real estate loan growth is strong, but lenders should take portfolio quality and state-level trends into consideration.
3 Must-Haves For Every Credit Union Annual Report
August 15, 2016
No Comments
As strategic planning season rolls in, consider what metrics will showcase the credit union to members, the board, and the community.
Member Relationships By The Number (1Q 2016)
Penetration metrics are up across all major product types, with share draft penetration topping 50%.
3 Takeaways From Trendwatch 2Q 2016
Second quarter performance data tells a positive story: member growth has never been stronger, the loan faucet is still flowing, and credit unions are well-positioned ...
3 Findings From Callahan’s Non-Interest Income Survey
Callahan & Associates surveyed 170 credit union executives to gain insight into their current and emerging sources of non-interest income.
A Team Solution To The Payday Lending Problem
Redstone Federal Credit Union combines risk and reward in its counseling-lending program and casts a wary eye at proposed CFPB changes in short-term loan regs. ...
Credit Unions Ride An ROA Roller Coaster
Second quarter data shows the industry’s ROA is up quarter-over-quarter but slightly down year-over-year.
The Bond Market Will Decide
The lack of a unified opinion from the Federal Reserve's Board of Governors will leave the Fed in the dust when rates rise.
7 Common Barriers And Common Sense Solutions To Effective Project Management
Common barriers and common sense solutions to help credit unions get ahead of the competition and get past those barriers to achieve the results they ...
Credit Unions Set A Record For Dollar Amount Originated
Second quarter data shows industry real estate loan growth is strong, but lenders should take portfolio quality and state-level trends into consideration.
3 Must-Haves For Every Credit Union Annual Report
As strategic planning season rolls in, consider what metrics will showcase the credit union to members, the board, and the community.
Browse Topics
Innovation Only Goes So Far Without Internal Alignment
Marc Rapport
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Yellen Eve