What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Why So Negative?
April 7, 2016
No Comments
What the future might look like should the U.S. Fed adopt the policies of the central banks in Europe and Japan.
Work Hard, Play Hard
April 5, 2016
No Comments
10 credit union leaders in revenue per employee.
Leading From The Back Office
April 5, 2016
No Comments
Redstone Federal Credit Union is reshaping the institution and adding direct revenue to the bottom line by adding core capabilities and hiring desirable developer talent.
4 Tips To Stop Selling Products And Start Selling Experience
April 5, 2016
No Comments
In 2004, Redwood Credit Union took the leap from making auto loans to managing its own auto dealership. Now it has advice for others on how to do it, too.
The Considerate Cross-Sell And Other Tips
April 5, 2016
No Comments
How NorthCountry FCU maximizes its investment in employees, members, and community.
Leaders In 12-Month First Mortgage Origination Growth
April 4, 2016
No Comments
Which credit unions lead the industry in mortgage production growth? Find out in this Callahan & Associates leader table.
Stocks And Bonds And Perhaps Some Certainty Ahead
March 31, 2016
No Comments
Securities end quarter strong, while next quarter could determine rates for years to come.
Leaders In Average Member Relationship Growth
March 30, 2016
No Comments
Average member relationships increased 4.5% at credit unions nationwide and hit an all-time high, but what credit unions posted the highest dollar change?
Credit Union March Madness
March 29, 2016
No Comments
The NCAA tournament is down to the Final Four, and regional credit union performance data from Callahan & Associates has predicted the winner.
The Dynamics Of The Loan-To-Share Ratio
March 28, 2016
No Comments
Which states posted the highest change in loans to shares? What about in negative share growth? Find out in these Callahan leader tables.
Leading From The Back Office
Redstone Federal Credit Union is reshaping the institution and adding direct revenue to the bottom line by adding core capabilities and hiring desirable developer talent.
4 Tips To Stop Selling Products And Start Selling Experience
In 2004, Redwood Credit Union took the leap from making auto loans to managing its own auto dealership. Now it has advice for others on ...
The Considerate Cross-Sell And Other Tips
How NorthCountry FCU maximizes its investment in employees, members, and community.
Leaders In 12-Month First Mortgage Origination Growth
Which credit unions lead the industry in mortgage production growth? Find out in this Callahan & Associates leader table.
Stocks And Bonds And Perhaps Some Certainty Ahead
Securities end quarter strong, while next quarter could determine rates for years to come.
Leaders In Average Member Relationship Growth
Average member relationships increased 4.5% at credit unions nationwide and hit an all-time high, but what credit unions posted the highest dollar change?
Credit Union March Madness
The NCAA tournament is down to the Final Four, and regional credit union performance data from Callahan & Associates has predicted the winner.
The Dynamics Of The Loan-To-Share Ratio
Which states posted the highest change in loans to shares? What about in negative share growth? Find out in these Callahan leader tables.
Browse Topics
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
What Would A 10% Credit Card Rate Cap Mean For Credit Unions And Members?
Andrew Lepczyk
A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.
5 Tucson Credit Unions Join Forces For Affordable Housing
Savana Morie
A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers.
4 Important Exceptions To Track For Commercial Lending
Callahan & Associates
Learn how to identify, track, and manage four commercial lending exceptions to reduce risk, strengthen compliance, and streamline operations.
The Personal Loan Landscape Has Shifted
Aaron Passman
Declining savings rates and rising financial pressure are reshaping why members borrow, pushing credit unions to rethink lending strategies.
Simplify Credit Card Issuing For Sustainable Growth
Callahan & Associates
How can credit unions stay true to their mission while evolving to meet modern needs?
Will Ultra-Low Interest Rates Improve Housing Affordability?
Andrew Lepczyk
Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit unions serve.
Why So Negative?