What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
The European Central Bank Is Not The Federal Reserve
March 10, 2016
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Memo to U.S. traders: Set aside the ECB and focus on what our own Fed might say next week.
3 Takeaways From Callahans 2016 Suppliers Webinar
March 8, 2016
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What credit union vendors should know about the industry as 2016 kicks into full swing.
3 Takeaways From Callahan’s 2016 Suppliers’ Webinar
March 8, 2016
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What credit union vendors should know about the industry as 2016 kicks into full swing.
Serve Indirect Borrowers With Convenient Online Payment Solutions
March 7, 2016
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A solid indirect payment solution can lead to strong relationships with new borrowers and multiple potential income streams.
Hot Or Cold?
March 3, 2016
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Friday’s U.S. jobs report is taking on more importance than we have seen in some time.
How 2 Credit Unions Became Leaders In Member Growth
March 2, 2016
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A big Indiana credit union offers high rates to savers while a small Virginia credit union charges ahead with a community charter.
How To Make Investments Pay Dividends
March 2, 2016
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Advice from a credit union that holds nearly 30% of its total holdings in investments.
10 Leaders In Annual Revenue Per Full-Time Employee
February 29, 2016
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At which credit unions did employees post the highest gains in fourth quarter 2015? Find out in this leader table.
Dream Big
February 25, 2016
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Traders have avoided getting caught up in the Chinese stock market, but can they wean themselves away from oil enough to watch fundamentals again?
To Serve And Prosper
February 22, 2016
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Credit unions need to value service as much as profitability and be able to show it.
3 Takeaways From Callahans 2016 Suppliers Webinar
What credit union vendors should know about the industry as 2016 kicks into full swing.
3 Takeaways From Callahan’s 2016 Suppliers’ Webinar
What credit union vendors should know about the industry as 2016 kicks into full swing.
Serve Indirect Borrowers With Convenient Online Payment Solutions
A solid indirect payment solution can lead to strong relationships with new borrowers and multiple potential income streams.
Hot Or Cold?
Friday's U.S. jobs report is taking on more importance than we have seen in some time.
How 2 Credit Unions Became Leaders In Member Growth
A big Indiana credit union offers high rates to savers while a small Virginia credit union charges ahead with a community charter.
How To Make Investments Pay Dividends
Advice from a credit union that holds nearly 30% of its total holdings in investments.
10 Leaders In Annual Revenue Per Full-Time Employee
At which credit unions did employees post the highest gains in fourth quarter 2015? Find out in this leader table.
Dream Big
Traders have avoided getting caught up in the Chinese stock market, but can they wean themselves away from oil enough to watch fundamentals again?
To Serve And Prosper
Credit unions need to value service as much as profitability and be able to show it.
Browse Topics
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
Markets React To Consequential Announcements
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
The European Central Bank Is Not The Federal Reserve