What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
The Little Credit Union That Could
March 18, 2015
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Originally bound to the railroad industry, this once-small cooperative struck out on its own and is now on track to become Southwest Virginia’s premier financial institution.
NCUA Data Confirms Arrowhead Turnaround
March 18, 2015
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NCUA’s June 30 data confirms a turnaround at Arrowhead and prompts serious questions about the agency’s supervisory judgments.
What Does Fourth Quarter Data Mean For The Risk-Based Capital Proposal?
March 12, 2015
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Year-end data clearly proves there is no capital problem or shortfall in the credit union system.
Another Flop In Retail Sales
March 12, 2015
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Poor weather and cloudy consumer moods drag down retail performance, to the apparent surprise of economists.
Online Forum Allows Credit Unions to Discuss Investment Yields, Non-Interest Income
March 10, 2015
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Last Thursday, in a continuing series of best practices and performance analysis webinars, Callahan & Associates organized Playing in the Big Leagues. This online seminar featured 25 credit unions from across the country, all between $100-250 million in assets, discuss
Ready For Rising Interest Rates?
March 9, 2015
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News reports of an impending increase in the interest rate environment are widespread. These three graphs show whether credit unions are positioned to respond.
The Right Price For The Right Products
March 9, 2015
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This week, CreditUnions.com explores how today’s cooperative financial institution balances risk, perks, and member benefits.
The Price Is Right
March 9, 2015
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Properly pricing and managing the loan portfolio is a major driver of success for a credit union.
Early Pay Builds Loyalty At DCU
March 6, 2015
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Digital Federal Credit Union has been building member loyalty with direct deposit early paydays.
Winter Weather Blues
March 5, 2015
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Bonds are down, jobless claims are up, and the 10-Year Treasury yield could hinge on February’s jobs reports.
The Little Credit Union That Could
Originally bound to the railroad industry, this once-small cooperative struck out on its own and is now on track to become Southwest Virginia’s premier financial ...
NCUA Data Confirms Arrowhead Turnaround
NCUA’s June 30 data confirms a turnaround at Arrowhead and prompts serious questions about the agency’s supervisory judgments.
Another Flop In Retail Sales
Poor weather and cloudy consumer moods drag down retail performance, to the apparent surprise of economists.
Online Forum Allows Credit Unions to Discuss Investment Yields, Non-Interest Income
Last Thursday, in a continuing series of best practices and performance analysis webinars, Callahan & Associates organized Playing in the Big Leagues. This online ...
Ready For Rising Interest Rates?
News reports of an impending increase in the interest rate environment are widespread. These three graphs show whether credit unions are positioned to respond.
The Right Price For The Right Products
This week, CreditUnions.com explores how today’s cooperative financial institution balances risk, perks, and member benefits.
The Price Is Right
Properly pricing and managing the loan portfolio is a major driver of success for a credit union.
Early Pay Builds Loyalty At DCU
Digital Federal Credit Union has been building member loyalty with direct deposit early paydays.
Winter Weather Blues
Bonds are down, jobless claims are up, and the 10-Year Treasury yield could hinge on February's jobs reports.
Browse Topics
Credit Human Redefines ‘Green’ In The Heart Of Texas
Savana Morie
The credit union completed a three acre headquarters campus in 2021 that offers 52% more space while consuming a fraction of the resources. It’s a model of how cooperatives can lead on sustainability without sacrificing performance.
CDFIs By The Numbers
Omar Shalabi
CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.
Serving The Underserved Without Accepting Preventable Fraud Losses
Callahan & Associates
Preventable fraud losses quietly erode credit union margins. The difference between a 25% and 6% loss rate isn’t risk. It’s execution.
Inside An In-School Model That Links Classrooms With College And Careers
Savana Morie
Holy Rosary Credit Union has embedded itself into a local high school’s career and technical education program, offering scholarships, internships, and courses eligible for college credit.
6 Credit Union Executive Priorities For 2026
Jay Johnson
Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
The Great Wealth Transfer Is Also A Relationship Transfer
Savana Morie
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
The Lending Lag Is Real, And Here’s What Smaller Credit Unions Can Do About It
Callahan & Associates
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
What Does Fourth Quarter Data Mean For The Risk-Based Capital Proposal?