What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
International Credit Union Day 2018 Giveback: Atlantic Financial
May 30, 2019
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On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union difference.
What’s In A Name: Director Of Continuous Improvement
May 28, 2019
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The efforts of Wayne Keels underpin SAFE Federal Credit Union’s member-focused, process-based business transformation.
Credit Unions Are Redirecting Investments To Fund Loans
May 27, 2019
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Cash and investments at credit unions was down at year-end 2018 as credit unions reallocated funds to fulfill loan demand.
Member Relationships Are On The Rise
May 27, 2019
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First quarter performance data points toward a rise in membership and loan and share balances.
Credit Union Revenue Increases 11% In 1Q19
May 22, 2019
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Interest income from loans and investments drove annual revenue growth among America’s credit unions in the first quarter of 2019.
Employee ROI Increases Throughout The Industry
May 21, 2019
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Loan origination growth outpaced employee growth, pushing originations per employee $16,000 higher than one year ago.
Economics, AI, And Digital Lending At Drive ‘19
May 17, 2019
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Artificial intelligence and real economics drive the discussion on day two at CU Direct’s annual educational confab.
3 Takeaways From Trendwatch 1Q 2019
May 17, 2019
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Find out how credit unions kicked off the year in shares, asset quality, and income.
1Q19 Trendwatch
May 16, 2019
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This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
Battle Of The Amazon Marketplaces
May 16, 2019
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Seattle and Washington, DC, are outperforming national averages in income and housing. But how do these markets fare in credit union membership growth and engagement metrics?
International Credit Union Day 2018 Giveback: Atlantic Financial
On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union ...
What’s In A Name: Director Of Continuous Improvement
The efforts of Wayne Keels underpin SAFE Federal Credit Union’s member-focused, process-based business transformation.
Credit Unions Are Redirecting Investments To Fund Loans
Cash and investments at credit unions was down at year-end 2018 as credit unions reallocated funds to fulfill loan demand.
Member Relationships Are On The Rise
First quarter performance data points toward a rise in membership and loan and share balances.
Credit Union Revenue Increases 11% In 1Q19
Interest income from loans and investments drove annual revenue growth among America's credit unions in the first quarter of 2019.
Employee ROI Increases Throughout The Industry
Loan origination growth outpaced employee growth, pushing originations per employee $16,000 higher than one year ago.
Economics, AI, And Digital Lending At Drive ‘19
Artificial intelligence and real economics drive the discussion on day two at CU Direct’s annual educational confab.
3 Takeaways From Trendwatch 1Q 2019
Find out how credit unions kicked off the year in shares, asset quality, and income.
1Q19 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
Battle Of The Amazon Marketplaces
Seattle and Washington, DC, are outperforming national averages in income and housing. But how do these markets fare in credit union membership growth and engagement ...
Browse Topics
Credit Human Redefines ‘Green’ In The Heart Of Texas
Savana Morie
The credit union completed a three acre headquarters campus in 2021 that offers 52% more space while consuming a fraction of the resources. It’s a model of how cooperatives can lead on sustainability without sacrificing performance.
CDFIs By The Numbers
Omar Shalabi
CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.
Serving The Underserved Without Accepting Preventable Fraud Losses
Callahan & Associates
Preventable fraud losses quietly erode credit union margins. The difference between a 25% and 6% loss rate isn’t risk. It’s execution.
Inside An In-School Model That Links Classrooms With College And Careers
Savana Morie
Holy Rosary Credit Union has embedded itself into a local high school’s career and technical education program, offering scholarships, internships, and courses eligible for college credit.
6 Credit Union Executive Priorities For 2026
Jay Johnson
Credit union leaders want to know where peers are placing their focus. These six priorities reflect how leadership teams are responding to change with intention and clarity.
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
The Great Wealth Transfer Is Also A Relationship Transfer
Savana Morie
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
The Lending Lag Is Real, And Here’s What Smaller Credit Unions Can Do About It
Callahan & Associates
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.