What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
6 Metrics That Showcase The Power Of Benchmarking
April 22, 2019
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Savvy credit unions benchmark their performance against similar institutions to establish more meaningful goals and performance evaluations.
Balance Sheet Basics, Social Media Command, And A New Vision
April 22, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Funding The Balance Sheet: Insights Into Advanced Liquidity Management
April 18, 2019
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ALM First Financial Institute presenters provide in-depth look at funding, liquidity options, and strategies as asset liability management stays top of mind.
Cornhusker Cooperatives Report Strong Year For 2018
April 15, 2019
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Nebraska’s 60 credit unions turned out a year of positive performance among all major metrics.
Keystone Co-Ops Lend Well To End The Year Well
April 12, 2019
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Pennsylvania credit unions exceeded the national average in loan growth while keeping delinquencies below average.
To Meet Long-Term Goals, 2 Credit Unions Go Short
April 8, 2019
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How a flat yield curve and a 2-year-old regulation are pushing two credit unions toward more conservative investment portfolios.
Go Short, Take Flight, And Strong Performance
April 8, 2019
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Five can’t-miss data points this week on CreditUnions.com.
Cornerstone League Cooperatives Corral Another Strong Year
April 8, 2019
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Callahan data shows record loan originations as well as an uptick in ROA in Arkansas, Oklahoma, and Texas.
Buckeye State Credit Unions End The Year Strong
April 8, 2019
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Callahan data shows uptick in all major metrics for Ohio’s 264 member-owned financial cooperatives.
Credit Union Industry At-A-Glance (4Q18)
April 8, 2019
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Membership at U.S. credit unions increased 4.4% year-over-year and the average member relationship increased $542 in 2018. What else happened in the fourth quarter?
6 Metrics That Showcase The Power Of Benchmarking
Savvy credit unions benchmark their performance against similar institutions to establish more meaningful goals and performance evaluations.
Balance Sheet Basics, Social Media Command, And A New Vision
Five can't-miss data points this week on CreditUnions.com.
Funding The Balance Sheet: Insights Into Advanced Liquidity Management
ALM First Financial Institute presenters provide in-depth look at funding, liquidity options, and strategies as asset liability management stays top of mind.
Cornhusker Cooperatives Report Strong Year For 2018
Nebraska’s 60 credit unions turned out a year of positive performance among all major metrics.
Keystone Co-Ops Lend Well To End The Year Well
Pennsylvania credit unions exceeded the national average in loan growth while keeping delinquencies below average.
To Meet Long-Term Goals, 2 Credit Unions Go Short
How a flat yield curve and a 2-year-old regulation are pushing two credit unions toward more conservative investment portfolios.
Go Short, Take Flight, And Strong Performance
Five can't-miss data points this week on CreditUnions.com.
Cornerstone League Cooperatives Corral Another Strong Year
Callahan data shows record loan originations as well as an uptick in ROA in Arkansas, Oklahoma, and Texas.
Buckeye State Credit Unions End The Year Strong
Callahan data shows uptick in all major metrics for Ohio’s 264 member-owned financial cooperatives.
Credit Union Industry At-A-Glance (4Q18)
Membership at U.S. credit unions increased 4.4% year-over-year and the average member relationship increased $542 in 2018. What else happened in the fourth quarter?
Browse Topics
Innovation Only Goes So Far Without Internal Alignment
Marc Rapport
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.