What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
International Credit Union Day 2018 Giveback: Clark County
October 15, 2018
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On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union difference.
International Credit Union Day 2018 Giveback: PSECU
October 15, 2018
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On the platinum anniversary of International Credit Union Day, we look at how some credit unions are offering patronage perks to showcase the credit union difference.
International Credit Union Day 2018 Giveback: American 1
October 15, 2018
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On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union difference.
A Bot In Need Is A Friend Indeed
October 15, 2018
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Robotic process automation at Suncoast Credit Union allows the Florida cooperative to dial up assistance when disaster strikes.
Fed Staying The Course
October 3, 2018
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
10 Questions On The Minds Of Leaders (And How The Industry Is Responding)
October 1, 2018
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Learn more about the 10 questions keeping credit union leaders up at night and how the industry is responding to these challenges in this live webinar with Callahan senior vice president Chris Howard and associate vice president of analytics and business development, Sam Taft.
400,000 Reasons Truliant Has Automated Transaction Reconciliation
October 1, 2018
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The North Carolina credit union is halfway through moving away from the time-consuming process of manual ledger reconciliation.
State In The Spotlight: Iowa
October 1, 2018
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As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
3 Signs The Economy Has Hit A Plateau
October 1, 2018
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Industry leaders don’t need a crystal ball to see the future. It’s written in auto, jobs, and housing.
Shares By The Numbers (2Q18)
October 1, 2018
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Deposit balances were on the rise as annual growth hit 5.4% in the second quarter of 2018.
International Credit Union Day 2018 Giveback: Clark County
On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union ...
International Credit Union Day 2018 Giveback: PSECU
On the platinum anniversary of International Credit Union Day, we look at how some credit unions are offering patronage perks to showcase the credit union ...
International Credit Union Day 2018 Giveback: American 1
On the platinum anniversary of International Credit Union Day, CreditUnions.com looks at how different credit unions return value to members to showcase the credit union ...
A Bot In Need Is A Friend Indeed
Robotic process automation at Suncoast Credit Union allows the Florida cooperative to dial up assistance when disaster strikes.
10 Questions On The Minds Of Leaders (And How The Industry Is Responding)
Learn more about the 10 questions keeping credit union leaders up at night and how the industry is responding to these challenges in this live ...
400,000 Reasons Truliant Has Automated Transaction Reconciliation
The North Carolina credit union is halfway through moving away from the time-consuming process of manual ledger reconciliation.
State In The Spotlight: Iowa
As the industry looks for ways to accelerate deposits, it appears Iowa credit unions are ahead of the curve with higher than average share growth.
3 Signs The Economy Has Hit A Plateau
Industry leaders don’t need a crystal ball to see the future. It’s written in auto, jobs, and housing.
Shares By The Numbers (2Q18)
Deposit balances were on the rise as annual growth hit 5.4% in the second quarter of 2018.
Browse Topics
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Insights From The Outside: Don Rositano
Marc Rapport
How a former Sam’s Club finance leader adapted his member-first mindset to a not-for-profit credit union.
What’s In A Name: Vice President Of History And Culture
Aaron Passman
How a unique role instills SchoolsFirst FCU’s future leaders with an appreciation for its past.
Growth Is A Mindset, But Success Is In The Contract
Callahan & Associates
Arriba Advisors co-founder Tom Russell explores how credit unions can bridge the gap between a growth mindset and their technical reality.
Fraud Is Faster, Smarter, And Harder To Stop. Here’s How To.
Callahan & Associates
RKL offers insight, expertise, and experience to help fight off growing threats.
The Numbers Are Good. The Moment Is Hard.
William Hunt
Members are anxious about their financial futures, even as credit unions remain financially strong. Institutions that respond to this moment can make 2026 a turning point.
Wages Are Growing. Wallets Are Not.
Sherry Virden
Global events are flowing directly into household budgets, reshaping how credit union members save, borrow, and cope. Such trends don’t always show up in headline data.
Credit Unions Are Having A Margin Moment
Tony Waltrich
Credit unions are benefiting from a rare margin advantage as loans reprice slower than deposits. The question now is how institutions will use that strength to better serve members.
Where Have All The Members Gone?
Omar Shalabi
Membership growth is slowing, but financial activity is not. What does the modern financial relationship look like?
5 Takeaways From First Quarter Credit Union Performance Data
William Hunt
Inflation, war, and uncertain futures have reshaped members’ needs in 2026. What does credit union performance data from the first quarter of 2026 say about household budgets, inflation pressures, and more?
Fed Staying The Course