Community Financial Flips The Script On Junk Fees
The Michigan credit union has dropped punitive overdraft fees in favor of a checking account feature that helps members save money when their spending outstrips
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
The Rise Of The Chief Growth Officer
Credit unions are tapping versatile leaders from diverse backgrounds to take advantage of fresh insights and achieve strategic goals.
7 Liquidity Trends From The First Quarter
Liquidity has been front of mind for credit union leaders in recent quarters as loan and share growth battle it out on the balance sheet.
Analytical Minds, Financial Independence, And Ghosting
July 2, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Flat Curves And Low Rates
July 1, 2018
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Look at the shape of the yield curve within the context of other factors in the economy and not as a stand-alone predictor of recession.
Credit Union Industry At-A-Glance (1Q18)
July 1, 2018
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Credit unions added 4.7 million net new members in the past 12 months, and the NCUA’s equity distribution helped push ROA to 0.90%. What else happened in the first quarter?
Say Anything: Why Prospective Employees Are Ghosting Prospective Employers
June 28, 2018
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Low unemployment, worker shortages, and normalized bad behavior has given rise to a new trend.
Speak For Yourself
June 18, 2018
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Five can’t-miss data points this week on CreditUnions.com.
1Q18 Data Shows More Members And Better Product Penetration
June 18, 2018
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Positive net member growth and product penetration paint a pretty picture of the credit union movement’s progress.
European Political Concerns Spark Volatility
June 6, 2018
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This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact your credit union’s investment portfolio.
Farming For Autos
June 4, 2018
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New economic realities pushed SouthPoint Financial to expand into other segments of its loan portfolio. Here’s how it handled the exponential growth that followed.
Disruption And Table Jumping At Drive ’18
June 4, 2018
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Speakers at the annual CU Direct conference talk about today’s business environment and tomorrow’s recession.
More About The Member Experience
May 29, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Analytical Minds, Financial Independence, And Ghosting
Five can’t-miss data points this week on CreditUnions.com.
Credit Union Industry At-A-Glance (1Q18)
Credit unions added 4.7 million net new members in the past 12 months, and the NCUA’s equity distribution helped push ROA to 0.90%. What else ...
Say Anything: Why Prospective Employees Are Ghosting Prospective Employers
Low unemployment, worker shortages, and normalized bad behavior has given rise to a new trend.
1Q18 Data Shows More Members And Better Product Penetration
Positive net member growth and product penetration paint a pretty picture of the credit union movement’s progress.
European Political Concerns Spark Volatility
This insightful monthly market commentary will help you look beyond the headlines to better understand what is driving the current market trends that could impact ...
Farming For Autos
New economic realities pushed SouthPoint Financial to expand into other segments of its loan portfolio. Here’s how it handled the exponential growth that followed.
Disruption And Table Jumping At Drive ’18
Speakers at the annual CU Direct conference talk about today’s business environment and tomorrow’s recession.
More About The Member Experience
Five can’t-miss data points this week on CreditUnions.com.
Browse Topics
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
Financial Nihilism Is Real, But How Can Credit Unions Respond?
Andrew Lepczyk
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
Exit Interview: Cheryl Sio, MembersAlliance Credit Union
Marc Rapport
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
What Was Once A Safe Corner Of Credit Union Portfolios Is Now A Source Of Pain
Callahan & Associates
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
Jim Morrell On Leadership
Aaron Passman
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
2026 Begins With Market Sentiment Similar To 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Flat Curves And Low Rates