What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Callahan Bowl XIII Predicts Eagles Over Patriots
February 1, 2018
No Comments
Callahan data confirms this is where the Patriots dynasty ends.
Caution In The Bond Market?
January 18, 2018
No Comments
Plus, a congressional spending bill vote looms.
Get Busy Living Or Get Busy Dying
January 17, 2018
No Comments
A strong operation in rural Minnesota helps SouthPoint Financial Credit Union meet members where they are.
How To Make Business Loans In A Bustling Banking Market
January 12, 2018
No Comments
Charlotte Metro Credit Union manages risk while growing business deposits and loans faster than credit union averages.
Earnings By The Numbers (3Q17)
January 9, 2018
No Comments
Increases to the benchmark interest rate by the Fed have yet to significantly impact earnings at credit unions.
Investments By The Numbers (3Q17)
January 9, 2018
No Comments
Quarter-over-quarter, credit union investments shrank 3.0% as credit unions diverted assets from the investment portfolio to the loan portfolio.
Much Anticipated Tax Reform, Outlook For First-Half Of 2018
January 9, 2018
No Comments
This monthly market commentary helps credit unions look beyond the headlines to better understand what is driving market trends that could impact the investment portfolio.
Shoreline Goes Long In Investments
January 8, 2018
No Comments
The Wisconsin credit union is adding length to its investments to make up for lost income in indirect lending.
Credit Union Leaders In 3 Investment Metrics
January 1, 2018
No Comments
With investment rates rising, investment growth and yield on investments increase.
2017 Writer’s Choice Awards
December 25, 2017
No Comments
Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are worth revisiting.
Callahan Bowl XIII Predicts Eagles Over Patriots
Callahan data confirms this is where the Patriots dynasty ends.
Get Busy Living Or Get Busy Dying
A strong operation in rural Minnesota helps SouthPoint Financial Credit Union meet members where they are.
How To Make Business Loans In A Bustling Banking Market
Charlotte Metro Credit Union manages risk while growing business deposits and loans faster than credit union averages.
Earnings By The Numbers (3Q17)
Increases to the benchmark interest rate by the Fed have yet to significantly impact earnings at credit unions.
Investments By The Numbers (3Q17)
Quarter-over-quarter, credit union investments shrank 3.0% as credit unions diverted assets from the investment portfolio to the loan portfolio.
Much Anticipated Tax Reform, Outlook For First-Half Of 2018
This monthly market commentary helps credit unions look beyond the headlines to better understand what is driving market trends that could impact the investment portfolio.
Shoreline Goes Long In Investments
The Wisconsin credit union is adding length to its investments to make up for lost income in indirect lending.
Credit Union Leaders In 3 Investment Metrics
With investment rates rising, investment growth and yield on investments increase.
2017 Writer’s Choice Awards
Credit unions share their best practices with CreditUnions.com all year. Here, Callahan’s staff writers share their selections for a handful of lesser-known pieces that are ...
Browse Topics
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Caution In The Bond Market?