What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Efficiency, Non-Interest Income, And The Average Member Relationship
December 12, 2017
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Four can’t-miss data points this week on CreditUnions.com.
A Smaller Take On Non-Interest Income
December 11, 2017
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It’s taken for granted that small credit unions are more reliant on fee income. But are they really?
CUbroadcast Highlights Callahan’s Third Quarter Trendwatch
December 7, 2017
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In episode No. 859, Mike Lawson brings on Callahan’s Sam Taft to talk credit union financial performance in the third quarter.
Which States Lead The Nation In Efficiency?
December 6, 2017
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Third quarter data reveals a colorful mix of performance across the country.
A Look Ahead To 2017
December 1, 2017
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With a more favorable environment, credit unions are poised to make an even greater impact in the coming year.
Something Different For 2018
December 1, 2017
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A change in the funds rate and 10-year note would bring the yield curve back into the realm of normal after years of being out of bounds.
State In The Spotlight: California
December 1, 2017
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California credit unions outperformed national averages on both sides of the balance sheet. Average loan balance, average share balance, and average member relationship were all higher than the national averages.
Appreciation For Appreciating Earning Assets
November 29, 2017
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Earning assets are the majority of assets at credit unions. What factors impact how credit unions can leverage them?
Favorable Margins Smile Upon Credit Unions
November 27, 2017
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Third quarter data reveals strong earnings momentum among the nation’s financial cooperatives.
Investments By The Numbers (2Q17)
November 22, 2017
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Investment growth at credit unions has been positive for four out of the past six quarters.
Efficiency, Non-Interest Income, And The Average Member Relationship
Four can’t-miss data points this week on CreditUnions.com.
A Smaller Take On Non-Interest Income
It's taken for granted that small credit unions are more reliant on fee income. But are they really?
CUbroadcast Highlights Callahan’s Third Quarter Trendwatch
In episode No. 859, Mike Lawson brings on Callahan's Sam Taft to talk credit union financial performance in the third quarter.
Which States Lead The Nation In Efficiency?
Third quarter data reveals a colorful mix of performance across the country.
Something Different For 2018
A change in the funds rate and 10-year note would bring the yield curve back into the realm of normal after years of being out ...
State In The Spotlight: California
California credit unions outperformed national averages on both sides of the balance sheet. Average loan balance, average share balance, and average member relationship were all ...
Appreciation For Appreciating Earning Assets
Earning assets are the majority of assets at credit unions. What factors impact how credit unions can leverage them?
Favorable Margins Smile Upon Credit Unions
Third quarter data reveals strong earnings momentum among the nation’s financial cooperatives.
Investments By The Numbers (2Q17)
Investment growth at credit unions has been positive for four out of the past six quarters.
Browse Topics
Innovation Only Goes So Far Without Internal Alignment
Marc Rapport
Coastal Credit Union evaluates fintech through the lens of member value, strategic growth, and organizational readiness to implement new ideas.
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
A Look Ahead To 2017