What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Are Credit Unions Paying Enough?
September 28, 2017
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Don’t be the first or the last financial institution on the block to raise rates.
2 Ways An Indiana Credit Union Builds Revenue
September 25, 2017
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A new strategy at Purdue Federal has delivered a $1.5 million bump in interest income and an anticipated 3-basis-point jump in ROA.
Bond Traders Bet Fed’s Aim Will Be Off
September 22, 2017
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The markets react mildly to yesterday’s Fed meeting.
The Virtuous Circle Of Lower Fees And Higher Income
September 18, 2017
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Interchange income at credit unions swaps places with punitive fees as a growing driver of industry revenue.
Unsecured Vs. Secured: Facing The Challenges Of Unsecured Lending
September 11, 2017
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A focus on growing the credit card portfolio can yield growth among multiple loan touch points.
Expect Drama In December
September 7, 2017
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Uncertainties regarding a new Fed chair, the debt ceiling, budget, and tax reform make it unlikely there will be a carefree Christmas.
Investments By The Numbers (1Q17)
September 5, 2017
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With rising Federal Reserve rates and increased consumer confidence, the credit union industry posted positive year-over-year investment growth in the first quarter for the first time since 2013.
How To Think Outside The Annual Review And Why It Takes A Village To Fight Fraud
September 5, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Markets Remain Calm Despite Headline Noise
September 4, 2017
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Look beyond the headlines to better understand what is driving the market trends that impact the credit union investment portfolio.
Turns Out, All Real Estate Might Not Be Local
September 1, 2017
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With housing trends skewing national in scope, concerns arise that a bubble could blow up.
2 Ways An Indiana Credit Union Builds Revenue
A new strategy at Purdue Federal has delivered a $1.5 million bump in interest income and an anticipated 3-basis-point jump in ROA.
Bond Traders Bet Fed’s Aim Will Be Off
The markets react mildly to yesterday's Fed meeting.
The Virtuous Circle Of Lower Fees And Higher Income
Interchange income at credit unions swaps places with punitive fees as a growing driver of industry revenue.
Unsecured Vs. Secured: Facing The Challenges Of Unsecured Lending
A focus on growing the credit card portfolio can yield growth among multiple loan touch points.
Expect Drama In December
Uncertainties regarding a new Fed chair, the debt ceiling, budget, and tax reform make it unlikely there will be a carefree Christmas.
Investments By The Numbers (1Q17)
With rising Federal Reserve rates and increased consumer confidence, the credit union industry posted positive year-over-year investment growth in the first quarter for the first ...
How To Think Outside The Annual Review And Why It Takes A Village To Fight Fraud
Five can't-miss data points featured this week on CreditUnions.com.
Markets Remain Calm Despite Headline Noise
Look beyond the headlines to better understand what is driving the market trends that impact the credit union investment portfolio.
Turns Out, All Real Estate Might Not Be Local
With housing trends skewing national in scope, concerns arise that a bubble could blow up.
Browse Topics
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.
A Credit Union Bond Beyond Bloodlines
Aaron Passman
For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.
Connection And Caring Matter As Much As Knowledge And Resources
Chris Howard
People who are truly financially thriving have both means and a sense of security that comes from confidence about the future. Building that kind of emotional engagement requires a deliberate design of everyday interactions.
Markets Flip From Pricing Cuts To 50% Chance Of Hikes
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Keep The Mortgage. Ditch The Fees.
Savana Morie
A rethink of closing costs, rate relief, and employer partnerships helped 7 17 Credit Union build an affordable housing mortgage program that works.
Home Is Where The Heart (And More) Is
Aaron Passman
Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.
3 Ways To Market For HELOC Success
Aaron Passman
Home equity lending is a winning option for credit unions in today’s mortgage environment. Learn how three different shops meet members’ needs.
Small House, Big Opportunity: 2 Takes On Manufactured Home Loans
Aaron Passman
Manufactured home loans can provide members access to affordable housing, including those in rural areas. Two credit unions share how they approach the niche product.
Mortgage Lending Is Back, But It Looks Different
Tony Waltrich
After a prolonged slowdown, signs of life are returning to mortgage lending. Growth is uneven, with first-time buyers and shifting rate dynamics driving activity in select segments.
MSUFCU Turns A Break In Payments Into A Member Experience Moment
Aaron Passman
The Michigan cooperative keeps everyday payments working and members happy by using a common friction point to build brand loyalty.
Are Credit Unions Paying Enough?