What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
How To Think Outside The Annual Review And Why It Takes A Village To Fight Fraud
September 5, 2017
No Comments
Five can’t-miss data points featured this week on CreditUnions.com.
Markets Remain Calm Despite Headline Noise
September 4, 2017
No Comments
Look beyond the headlines to better understand what is driving the market trends that impact the credit union investment portfolio.
Turns Out, All Real Estate Might Not Be Local
September 1, 2017
No Comments
With housing trends skewing national in scope, concerns arise that a bubble could blow up.
State In The Spotlight: Hawaii
September 1, 2017
No Comments
Hawaiian credit unions are performing well in mortgage, auto loans, and regular savings products; however, financial cooperatives in the Aloha State have an opportunity to increase members relationships further via loans and long-term saving products.
CUbroadcast Highlights Callahan’s Second Quarter Trendwatch
August 31, 2017
No Comments
In episode No. 799, Mike Lawson brings on Callahan partner Jay Johnson to talk credit union financial performance in the second quarter.
A Lesson from Katrina: The Disaster That Didn’t Happen
August 29, 2017
No Comments
Five years ago, I forecast that Katrina could cost the credit union system up to $2 billion. How wrong I was!
How To Boost The Bottom Line While Really Trying
August 28, 2017
No Comments
Interest on loans drive the income train, but other revenue streams are steaming along.
2Q 2017 Trendwatch
August 28, 2017
No Comments
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
3 Areas Of Unpredictability
August 24, 2017
No Comments
Stocks, bonds, and the debt ceiling. There’s a lot fueling a sense of economic uneasiness.
3 Takeaways From Trendwatch 2Q 2017
August 23, 2017
No Comments
Member, first mortgage, and share growth. How did credit unions perform in the second quarter?
How To Think Outside The Annual Review And Why It Takes A Village To Fight Fraud
Five can't-miss data points featured this week on CreditUnions.com.
Turns Out, All Real Estate Might Not Be Local
With housing trends skewing national in scope, concerns arise that a bubble could blow up.
State In The Spotlight: Hawaii
Hawaiian credit unions are performing well in mortgage, auto loans, and regular savings products; however, financial cooperatives in the Aloha State have an opportunity to ...
CUbroadcast Highlights Callahan’s Second Quarter Trendwatch
In episode No. 799, Mike Lawson brings on Callahan partner Jay Johnson to talk credit union financial performance in the second quarter.
A Lesson from Katrina: The Disaster That Didn’t Happen
Five years ago, I forecast that Katrina could cost the credit union system up to $2 billion. How wrong I was!
How To Boost The Bottom Line While Really Trying
Interest on loans drive the income train, but other revenue streams are steaming along.
2Q 2017 Trendwatch
This must-attend quarterly event for credit union leaders covers performance trends, industry success stories, and areas of opportunity.
3 Areas Of Unpredictability
Stocks, bonds, and the debt ceiling. There's a lot fueling a sense of economic uneasiness.
3 Takeaways From Trendwatch 2Q 2017
Member, first mortgage, and share growth. How did credit unions perform in the second quarter?
Browse Topics
Financial Market Jitters Escalate
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Takeaways From Day 2 Of GAC
Aaron Passman
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.
At Ardent Credit Union, Deposits Are A ‘Slam Dunk’
Aaron Passman
The Philadelphia-area cooperative scores among rate-shopping members with a co-branded certificate that links savings returns to college basketball results.
The Strategic Case For Rethinking Credit Card Issuing
Callahan & Associates
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but as dynamic ecosystems requiring continuous investment.
What Gen Z Is Really Looking For In A Credit Union
Callahan & Associates
Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance.
What’s Job No. 2?
Aaron Passman
CreditUnions.com is all-in on growth and marketing this week, spotlighting real-world strategies that help cooperatives serve members for life, invest in people, expand their impact, and more.
Markets Remain Calm Despite Headline Noise