What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
2 Credit Unions Surpassing Industry Averages In Dividend Ratios
August 17, 2017
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Star One Credit Union and Dow Chemical Employees Credit Union posted impressive dividend numbers in the second quarter of 2017.
20 Months. 7,000 Transactions. Thousands In Member Savings.
August 14, 2017
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A fledgling title insurance CUSO at California Credit Union saves dollars and makes sense.
Another Phase For Bond Traders
August 3, 2017
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A snapshot of the bond market reveals bullish speculators are back.
Will The Fed Tighten Again This Year? Or Ever?
July 27, 2017
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Yesterday’s FOMC statement has bond traders thinking Fed tightening might be over.
5 Questions To Answer Before Moving On A Merger
July 24, 2017
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Deciding whether, and with whom, to merge can be tricky. Use this list to spark conversations that will lead to a deeper understanding of the benefits, drawbacks, and other implications.
All Ears On Draghi
July 20, 2017
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Speculative bond traders see in Europe the opportunity to put the market back on track.
Tighten, Lighten, And Double Down
July 6, 2017
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How better portfolio tracking, a grounded MBL roster, and support from a broad line of CUSOs are helping Mazuma make a mark in the Kansas City area.
The Wedding Guest
July 6, 2017
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Why some traders are worried about President Trump’s visit to Europe for the G-20 summit.
Earnings By The Numbers (1Q17)
July 5, 2017
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Total revenue reached $15.5 billion in the first quarter of 2017. That’s up 8.1% year-over-year from the $14.3 billion credit unions posted in the first quarter of 2016.
How Does Location Affect Expenses?
July 3, 2017
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Contextualizing costs based on location can make a big difference when analyzing the bottom line.
2 Credit Unions Surpassing Industry Averages In Dividend Ratios
Star One Credit Union and Dow Chemical Employees Credit Union posted impressive dividend numbers in the second quarter of 2017.
20 Months. 7,000 Transactions. Thousands In Member Savings.
A fledgling title insurance CUSO at California Credit Union saves dollars and makes sense.
Will The Fed Tighten Again This Year? Or Ever?
Yesterday's FOMC statement has bond traders thinking Fed tightening might be over.
5 Questions To Answer Before Moving On A Merger
Deciding whether, and with whom, to merge can be tricky. Use this list to spark conversations that will lead to a deeper understanding of the ...
All Ears On Draghi
Speculative bond traders see in Europe the opportunity to put the market back on track.
Tighten, Lighten, And Double Down
How better portfolio tracking, a grounded MBL roster, and support from a broad line of CUSOs are helping Mazuma make a mark in the Kansas ...
The Wedding Guest
Why some traders are worried about President Trump’s visit to Europe for the G-20 summit.
Earnings By The Numbers (1Q17)
Total revenue reached $15.5 billion in the first quarter of 2017. That’s up 8.1% year-over-year from the $14.3 billion credit unions posted in the first ...
How Does Location Affect Expenses?
Contextualizing costs based on location can make a big difference when analyzing the bottom line.
Browse Topics
Financial Market Jitters Escalate
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Takeaways From Day 2 Of GAC
Aaron Passman
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
Takeaways From Day 1 Of GAC
Aaron Passman
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Credit Union Storytelling With A Mission Focus
Marc Rapport
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.
How Lake Trust Turns Member Experiences Into Brand Strategy
Savana Morie
From where stories come from to how they’re produced and distributed, Lake Trust shares how authentic member narratives strengthen its brand and show what “positive impact” looks like in action.
How An Internal Storyteller Fuels Member Growth At Navy Federal
Marc Rapport
An expert in user experience turns complex problems and opportunities into narratives that guide leaders toward confident decisions and growth-focused investment.
At Ardent Credit Union, Deposits Are A ‘Slam Dunk’
Aaron Passman
The Philadelphia-area cooperative scores among rate-shopping members with a co-branded certificate that links savings returns to college basketball results.
The Strategic Case For Rethinking Credit Card Issuing
Callahan & Associates
The credit unions that will win the next decade of card growth are those that treat credit cards not as one time product launches but as dynamic ecosystems requiring continuous investment.
What Gen Z Is Really Looking For In A Credit Union
Callahan & Associates
Gen Z’s faith in traditional institutions gives credit unions a rich opportunity to serve as a key source of financial guidance.
What’s Job No. 2?
Aaron Passman
CreditUnions.com is all-in on growth and marketing this week, spotlighting real-world strategies that help cooperatives serve members for life, invest in people, expand their impact, and more.
Another Phase For Bond Traders