What’s In A Name: Chief Efficiency Officer
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line
Finance
Your hub to learn how credit unions manage assets and liabilities, boost non-interest income, improve efficiencies and productivity, and maximize returns.
Top Finance Articles
6 Lessons For Credit Unions From Craft Breweries
Craft breweries demonstrate how commitment to value, operational agility, and community focus can ignite growth and drive property.
The K-Shaped Recovery And An Economy Divided
Inflation, debt, and income inequality are fueling a K-shaped, post-pandemic recovery, widening the gap between different economic segments and challenging lower-income households.
Branch Enhancements And Community Involvement Contribute To Double-Digit Growth
April 28, 2017
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University of Michigan CU sees notable growth following completion of branch upgrades and generous community initiatives.
The 2016 Credit Union Leaders
April 25, 2017
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At year-end 2016, see which credit unions lead the way in six key cooperative metrics.
The 2015 Credit Union Leaders
April 25, 2017
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At year-end 2015, see which credit unions lead the way in six key cooperative metrics.
Leaders In Efficiency At Year-End 2016
April 25, 2017
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Check out this leader table to see which credit unions beat the industry average.
Attracting Millennials, Boosting Mobile, And Member-First Mergers
April 24, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Investments By The Numbers (4Q 2016)
April 24, 2017
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Cash at other financial institutions and Fed agency MBS have increased by 6.4% and 4.2%, respectively, over the past year. What else has happened inside the credit union investment portfolio?
A Primer On The French Election
April 20, 2017
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Traders and Wall Street are making a big deal out of the French election. Here’s what Americans need to know.
Fake Fear Trade
April 13, 2017
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The movement in the bond market this week was not based on real concerns about the geopolitical scene.
Grants, Earnings, And Loan Reviews
April 10, 2017
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Four can’t-miss data points featured this week on CreditUnions.com.
Earnings By The Numbers (4Q 2016)
April 10, 2017
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ROA increased 2 basis points for credit unions nationally, but where do the high and low performers fall?
Branch Enhancements And Community Involvement Contribute To Double-Digit Growth
University of Michigan CU sees notable growth following completion of branch upgrades and generous community initiatives.
The 2016 Credit Union Leaders
At year-end 2016, see which credit unions lead the way in six key cooperative metrics.
The 2015 Credit Union Leaders
At year-end 2015, see which credit unions lead the way in six key cooperative metrics.
Leaders In Efficiency At Year-End 2016
Check out this leader table to see which credit unions beat the industry average.
Attracting Millennials, Boosting Mobile, And Member-First Mergers
Five can't-miss data points featured this week on CreditUnions.com.
Investments By The Numbers (4Q 2016)
Cash at other financial institutions and Fed agency MBS have increased by 6.4% and 4.2%, respectively, over the past year. What else has happened inside ...
Fake Fear Trade
The movement in the bond market this week was not based on real concerns about the geopolitical scene.
Grants, Earnings, And Loan Reviews
Four can't-miss data points featured this week on CreditUnions.com.
Earnings By The Numbers (4Q 2016)
ROA increased 2 basis points for credit unions nationally, but where do the high and low performers fall?
Browse Topics
Markets React To Consequential Announcements
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
A Primer On The French Election