Diana Dykstra, CEO of San Francisco Fire Credit Union ($423m, San Francisco, CA) describes their 2007 strategy for demonstrating the credit union difference – allowing members to set their own rates and create their own accounts.
Backed by record-setting financials but with low member growth, Pete Sainato, CEO of Justice FCU, is instigating a program of significantly boosting return and value to members.
University of Wisconsin Credit Union in Madison with $730 million in assets have begun using RSS news feeds to update members on its monthly website content.
Erie FCU incorporates their personal financial education curriculum with youth accounts to yield promising results.
Member-facing staff at one Virginia credit union helps the institution reach its maximum lending potential.
Manatee Community Credit Union provides reliable transportation and financial education to vulnerable, low-income members.
Credit unions can accommodate their older demographic with reverse mortgages, financial investment services, and elder abuse education.
The North Carolina-based institution became the first to publicly report its corporate health metrics. Here’s why it thinks others should follow.
Juntos Avanzamos program grows from its Texas roots as a way to light the path to safe banking for Hispanic consumers.
Juntos Avanzamos program grows from its Texas roots as a way to light the path to safe banking for Hispanic consumers.
Diana Dykstra, CEO of San Francisco Fire Credit Union ($423m, San Francisco, CA) describes their 2007 strategy for demonstrating the credit ... 
A look back at how credit unions navigated 2024’s financial complexities to strengthen their balance sheets and build a resilient foundation for the future.
Employee engagement was a top credit union priority in 2024, as the industry worked to tackle challenges like mental health, financial wellness, change management, and more.
A look back at how credit unions championed member financial wellbeing in 2024 with innovative products and services that meet members where they are and help them thrive.
Credit unions in 2024 leveraged data, mobile branches, and innovative housing solutions to empower underserved communities, foster diversity, and create lasting member connections.
With the Fed poised to continue cutting interest rates, the near-term outlook for the credit union earnings model is much more promising.
After adjusting to a new normal following a slew of rate increases, repricing opportunities could be on the horizon.
The latest quarterly performance metrics from across the credit union industry, including loan growth, income and expenses, and more.
Higher interest rates have forced members to pick and choose which debts to repay and which to postpone, which doesn’t fare well for revolving products.
Each year, Affinity Plus takes an ice-cold dive to make a big impact in the community.
Look beyond the headlines to discover the driving forces behind market trends and consider how they impact a credit union’s investment portfolio.