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4 Fundamentals For Evaluating A Core Processor

Stability, connectivity, functionality, and flexibility are all key to identifying the right long-term solution.
Graph Of The Week

7 Facts About Consumer Complaints

Why member experience is important (and how to manage complaints when experience falls short).
Features

Common Compliance Risk In Managing Credit Card Portfolios

What are common compliance pitfalls a credit union can fall into?
Features

A Strategy To Grant First-Time Homebuyers Down Payment Assistance

Learn how St. Mary’s Bank offers low-income first-time homebuyers a reprieve from mounting down payment and closing costs.
Industry Insights

4 Things To Know About Auto Lending In Third Quarter 2015

Auto lending is the power behind this quarter’s never-before-seen lending activity. Here's why.
Features

Efficiency And Opportunity In The Southeastern Market

A Q&A with Amy Perez, assistant vice president of retail lending at Grow Financial Credit Union.
Features

How Credit Unions Can Expand Millennial Mortgage Opportunities

Individualized, timely service and best rate possible for mortgage insurance can help seal the deal.
Features

When Is It Time To Update Your Brand?

An outdated brand detracts from your bottom line. Here are four questions you should ask to determine whether your credit union needs a brand update.
Features

How To Run A Loan Program With 256 Origination Centers

State Employees’ Credit Union takes a decentralized approach to its lending model. How does it work, and why does the credit union believe this complex, ...
Features

Explaining The Fine Print Of Member Business Loan Documents

The fine print counts, so here are some common terms found in commercial loan documents spelled out in plain English.
What’s In A Name: Chief Efficiency Officer

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

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Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

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