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Erin Mendez On Leadership

Erin Mendez, CEO at Patelco Credit Union, describes how changing a culture requires tough decisions, collaborative work, and faith in those around you.

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3 Essential Factors To Look For In A Service Provider: Why A Credit Union-Focused Partner Is Important.

A look at the three essential factors to evaluate partners to help credit union leaders best serve members and ensure their institution can thrive in ...
Features

Erin Mendez On Leadership

Erin Mendez, CEO at Patelco Credit Union, describes how changing a culture requires tough decisions, collaborative work, and faith in those around you.
Features

Blank Checks Are Better Than Middle Men

A Maryland credit union with a closed membership shows how its auto draft program is better for business than indirect lending.
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How Meritrust Credit Union Overhauled Its Lending And Automated Decisioning

Learn about how the Kansas credit union more than tripled its auto decisioning for direct and indirect loans.
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How To Answer Member Questions Like A Boss

A marketing campaign at a Kentucky credit union makes member communication a top priority.
Industry Insights

Who Tops The Chart In Mortgage Originations?

New HMDA data illuminates which credit unions, banks, and mortgage finance companies generate the most mortgages across the country.
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Double, Double, Tablet, And Trouble? New Alternatives To Consumer Tablets For Credit Unions.

Credit unions seeking to utilize interactive displays are stymied by the technical and practical limitations of consumer-oriented products. Fortunately, a new class of purpose-built interactive ...
Callahan Collections

Disaster Recovery In Florida: A Before And After Look At Hurricane Irma

How CFE Federal Credit Union prepared for and responded to a storm that brought triple-digit-force winds and a state of emergency to the Sunshine State.
Callahan Collections

Disaster Recovery In Puerto Rico: Establishing Contact And Sending Aid

BCU works to provide cash and information for its 37 employees and 30,000 members in Puerto Rico as the island faces down a crisis after ...
Features

How SECU Doubled Its Indirect Lending Footprint And Transitioned From Growth To Smart Growth

The Maryland credit union expanded indirect lending across credit tiers while managing changes in dealer compensation.
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