HR & Training

Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.

Top HR & Training Articles

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.

Read More »

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

Read More »
Features

A New Leadership Team Focuses On Organic Growth At Verve

After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.
Features

How A Florida Credit Union Rebuilt Retention After The Great Resignation

Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
Features

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line ...
Features

Amanda Garabedian On Leadership

The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
Features

FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes

A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
Features

Exit Interview: Cheryl Sio, MembersAlliance Credit Union

From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
Features

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking ...
Features

How AI Is Shaping HR For The Next Era

Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
Blogs

Now’s The Time For Credit Union Succession Planning

The future of leadership starts now. This week, CreditUnions.com is diving into the strategies shaping tomorrow’s talent: from a bold overhaul of succession planning to ...
Blogs

Is Your Credit Union Making Time For Leadership Development?

Assessing skills gaps among leaders and providing time to complete training are major hurdles today, but strong leadership development strategies are essential in building a ...
Scroll to Top