HR & Training

Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.

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Best Of 2025 (So Far): Fostering Financially Strong Credit Unions

Revisiting some of the unique strategies financial cooperatives are using to drive long-term success and sustainable organic growth.
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Best Of 2025 (So Far): Driving Employee Engagement

From innovative training strategies to change management and more, here’s a look back at how credit unions are empowering their staff to serve members and ...
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From Internship To Credit Union Career

With the academic year over, students across the country are moving into internships — some of those young workers will be the future of the ...
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Tracy Verner Is Breaking Barriers In St. Louis Finance

The community development manager at Alltru FCU turned in her barbells for bank accounts and is building access one account at a time.
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90 Years + 1,000 Volunteer Hours In 90 Days

Education Credit Union launched “90 Days, 900 Ways to Serve” in honor of its 90th anniversary. The institution surpassed that goal thanks to widespread employee ...
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School’s Out For Summer, But Financial Education Continues

Abound Credit Union has supported Western Kentucky University’s Personal Finance Summer Camp, an immersive, overnight, multi-day experience.
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Stepping Into The Branch And Out Of The Comfort Zone

A front-line immersive experience provides a new lens on training and employee experience for a longtime executive.
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People Or Pedigree? Why Not Both!

PSECU doubles down on culture with an approach to recruitment and training that emphasizes growing talent as well as hiring it.
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Credit Human Scores Staff Satisfaction

Internal NPS scores and employee experience surveys help the San Antonio cooperative measure worker sentiment.
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Interns Inspire Innovation At California Credit Union

The West Coast cooperative supports local education through a summer internship program, and alumni have left their mark on the credit union’s operations.
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