HR & Training

Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.

Top HR & Training Articles

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What’s In A Name: Director Of Organizational Change Management

Desert Financial’s Allison Worthington offers insights into how her role helps others feel like they’re a part of change, rather than feeling that change is ...
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Process Improvement Is Job No. 1 At Firefighters First

Five specialists embedded across various departments spot opportunities to improve workflow and the member experience.
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Charting The Course For Member-Centric Excellence: PSECU’s Organizational Evolution

With a designated chief member experience officer and specialized roles for the member journey and product experience, PSECU is reshaping how it orchestrates member interactions.
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Mega Bank Skips Town, Premier America Steps In

The cooperative boosts its standing with Southern California’s Hispanic community as part of a bid to expand financial inclusion.
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Hyperlocal Help In The Golden State

After conducting in-depth research on income disparity and wealth gaps throughout California, Golden 1 made a five-year, $10 million investment in a local community.
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Earth Day Is Every Day For Green Lenders

New stores of federal funding are now available to help credit unions cultivate a growing business in solar and more.
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A Patchwork Path To Equity And Justice For All

An array of experiences and professional development opportunities, combined with drive and passion, has positioned James Hunter for success in the field of DEI.
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The Power Of Networking: Assembling Relationships, Seeking Advice, Sharing Insights, And More

Credit union executives dish on network building, reciprocal participation, and how to determine when it’s time to opt out.
Graph Of The Week

Two-Thirds Of U.S. Workers Want More Professional Growth Support

Gallup data shows employers aren’t engaging workers nearly as deeply as they would like.
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Kiona Bell On Leadership

Being in charge of digital delivery and member experience at Credit Union West means knowing how to lead with head and heart.
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