How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
How Did West Community Craft A Better Approach To Talent Management?
June 19, 2023
No Comments
The cooperative’s focus on staff excellence stems from a 10-year journey of improving processes and performance.
Study Highlights Racial Disparities In Housing Affordability Across America
June 19, 2023
No Comments
New data underscores how far minorities have to go to catch up.
A Credit Union Guide To Embracing Equity
June 13, 2023
No Comments
A look at the strategies cooperatives have deployed to create more effective diversity, equity, inclusion, and accessibility programs at their institutions and within their communities.
ValleyStar Credit Union Taps Student Talent
June 12, 2023
No Comments
A collaboration between the credit union and Virginia Tech is benefitting the credit union while also providing master’s degree candidates real-world business experience.
Credit Union Of Atlanta Offers 2 Approaches To Affordable Housing
May 30, 2023
No Comments
The cooperative’s down payment assistance and ground lease partnerships enable public employees to break free from a lifetime of renting.
8 Steps For Building A Purpose-Driven Growth Strategy
May 30, 2023
No Comments
A well-defined purpose drives member and employee engagement, which in turn drives sustainable growth.
How First Alliance Credit Union Solves Its Staffing Crunch While Driving Loan Growth
May 15, 2023
No Comments
ITMs and newly minted member experience advisors are the key to success at this Minnesota cooperative.
What’s In A Name: Chief Community And Public Affairs Officer
May 15, 2023
No Comments
Creighton Blackwell’s executive-level role at Coastal demonstrates the credit union’s focus on serving community from the highest level of the enterprise.
What’s The Big IDEA?
May 8, 2023
No Comments
Inclusion, diversity, equity, and accessibility ensures success and survival at Greylock FCU.
James McBride On Leadership
May 8, 2023
No Comments
The CEO of Lion’s Share FCU’s talks about asking questions, honing skills, and banning the “F” word.
How Did West Community Craft A Better Approach To Talent Management?
The cooperative’s focus on staff excellence stems from a 10-year journey of improving processes and performance.
Study Highlights Racial Disparities In Housing Affordability Across America
New data underscores how far minorities have to go to catch up.
A Credit Union Guide To Embracing Equity
A look at the strategies cooperatives have deployed to create more effective diversity, equity, inclusion, and accessibility programs at their institutions and within their communities.
ValleyStar Credit Union Taps Student Talent
A collaboration between the credit union and Virginia Tech is benefitting the credit union while also providing master’s degree candidates real-world business experience.
Credit Union Of Atlanta Offers 2 Approaches To Affordable Housing
The cooperative’s down payment assistance and ground lease partnerships enable public employees to break free from a lifetime of renting.
8 Steps For Building A Purpose-Driven Growth Strategy
A well-defined purpose drives member and employee engagement, which in turn drives sustainable growth.
How First Alliance Credit Union Solves Its Staffing Crunch While Driving Loan Growth
ITMs and newly minted member experience advisors are the key to success at this Minnesota cooperative.
What’s In A Name: Chief Community And Public Affairs Officer
Creighton Blackwell’s executive-level role at Coastal demonstrates the credit union’s focus on serving community from the highest level of the enterprise.
What’s The Big IDEA?
Inclusion, diversity, equity, and accessibility ensures success and survival at Greylock FCU.
James McBride On Leadership
The CEO of Lion’s Share FCU’s talks about asking questions, honing skills, and banning the “F” word.
Browse Topics
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
What Would A 10% Credit Card Rate Cap Mean For Credit Unions And Members?
Andrew Lepczyk
A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.
5 Tucson Credit Unions Join Forces For Affordable Housing
Savana Morie
A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers.
4 Important Exceptions To Track For Commercial Lending
Callahan & Associates
Learn how to identify, track, and manage four commercial lending exceptions to reduce risk, strengthen compliance, and streamline operations.
The Personal Loan Landscape Has Shifted
Aaron Passman
Declining savings rates and rising financial pressure are reshaping why members borrow, pushing credit unions to rethink lending strategies.
Simplify Credit Card Issuing For Sustainable Growth
Callahan & Associates
How can credit unions stay true to their mission while evolving to meet modern needs?
Will Ultra-Low Interest Rates Improve Housing Affordability?
Andrew Lepczyk
Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit unions serve.