2 Strategies To Inspire A New Generation Of Leaders
Desert Financial and Affinity Plus have taken different paths for the same end goal: positioning emerging leaders for success.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
What’s In A Name: Director Of Organizational Change Management
Desert Financial’s Allison Worthington offers insights into how her role helps others feel like they’re a part of change, rather than feeling that change is
7 17 Steps Up To Tackle The Nation’s Mental Health Crisis
With Americans under more stress than they were before the pandemic, the Ohio-based credit union has seen a roaring response after adding mental healthcare
Staffing Assessments: Why Credit Unions Should Prepare For 2022 Staffing Needs Now
December 13, 2021
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A comprehensive look at staffing can strengthen compliance and the use case for targeted people resources.
Build It And They Will Come — And Stay: The Do-It-Yourself Digital Storefront
December 2, 2021
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With the right technology, credit unions can quickly design and go to market with the digital presence they need to retain and add members.
Desert Financial Leads With Heart To Conquer New Markets
November 29, 2021
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The Arizona cooperative commits time and money to fundraising, grants, and activities that revolve around the idea of giving back.
Exit Interview: Karen Church, ELGA Credit Union
November 22, 2021
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From high school to retirement, Flint credit union CEO Karen Church shares her passion for the movement and what lies ahead for her.
What’s In A Name: Creative Writer
November 15, 2021
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A revived role takes on traditional duties and new opportunities at United Federal Credit Union.
These 4 Pillars Are Transforming Culture At 1 Colorado Credit Union
November 12, 2021
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Canvas Credit Union wants to be known for its people, and a different way of approaching HR is helping it achieve that goal.
How To Develop The Next Generation Of Leaders
November 9, 2021
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A Tennessee credit union is boosting performance with a program geared to support up-and-coming leaders.
Are Credit Unions Having A Meaningful Impact On Employees?
November 8, 2021
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Focusing on front-line employees helps credit unions better serve their members and communities.
Student Internships In The Age Of Virtual Staffing
October 29, 2021
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After adopting a virtual model for its college internship program, UFCU continued to build out financial wellness counseling, networking, and scholarship components.
How To Use Culture And Perks To Achieve Hiring Happiness
October 18, 2021
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Employees asked, and Horizon FCU made Black Friday a paid holiday. The Pennsylvania cooperative has made other decisions by following its mission, vision, and values, too.
Staffing Assessments: Why Credit Unions Should Prepare For 2022 Staffing Needs Now
A comprehensive look at staffing can strengthen compliance and the use case for targeted people resources.
Build It And They Will Come — And Stay: The Do-It-Yourself Digital Storefront
With the right technology, credit unions can quickly design and go to market with the digital presence they need to retain and add members.
Desert Financial Leads With Heart To Conquer New Markets
The Arizona cooperative commits time and money to fundraising, grants, and activities that revolve around the idea of giving back.
Exit Interview: Karen Church, ELGA Credit Union
From high school to retirement, Flint credit union CEO Karen Church shares her passion for the movement and what lies ahead for her.
What’s In A Name: Creative Writer
A revived role takes on traditional duties and new opportunities at United Federal Credit Union.
These 4 Pillars Are Transforming Culture At 1 Colorado Credit Union
Canvas Credit Union wants to be known for its people, and a different way of approaching HR is helping it achieve that goal.
How To Develop The Next Generation Of Leaders
A Tennessee credit union is boosting performance with a program geared to support up-and-coming leaders.
Student Internships In The Age Of Virtual Staffing
After adopting a virtual model for its college internship program, UFCU continued to build out financial wellness counseling, networking, and scholarship components.
How To Use Culture And Perks To Achieve Hiring Happiness
Employees asked, and Horizon FCU made Black Friday a paid holiday. The Pennsylvania cooperative has made other decisions by following its mission, vision, and values, ...
Browse Topics
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
How APL FCU Builds A Board Succession Pipeline
Aaron Passman
Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.
How 2 Credit Unions Reduce Recidivism 1 Class At A Time
Savana Morie
Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.
How Super-Prime Borrowers Strengthen Both Margin And Membership
Callahan & Associates
Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.
A New Leadership Team Focuses On Organic Growth At Verve
Aaron Passman
After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.
Georgia United Turns The Tide On Membership Growth
Aaron Passman
After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
Are Credit Unions Having A Meaningful Impact On Employees?