How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
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Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
These 4 Pillars Are Transforming Culture At 1 Colorado Credit Union
November 12, 2021
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Canvas Credit Union wants to be known for its people, and a different way of approaching HR is helping it achieve that goal.
How To Develop The Next Generation Of Leaders
November 9, 2021
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A Tennessee credit union is boosting performance with a program geared to support up-and-coming leaders.
Are Credit Unions Having A Meaningful Impact On Employees?
November 8, 2021
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Focusing on front-line employees helps credit unions better serve their members and communities.
Student Internships In The Age Of Virtual Staffing
October 29, 2021
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After adopting a virtual model for its college internship program, UFCU continued to build out financial wellness counseling, networking, and scholarship components.
How To Use Culture And Perks To Achieve Hiring Happiness
October 18, 2021
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Employees asked, and Horizon FCU made Black Friday a paid holiday. The Pennsylvania cooperative has made other decisions by following its mission, vision, and values, too.
What’s In A Name: Vice President Of IT And eServices
October 17, 2021
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To take on transformation, Signal Financial makes an old-school move and keeps digital services with IT under one manager.
What’s In A Name: Chief Branding Officer
October 11, 2021
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Mike Patterson integrates HR, marketing, and mission at Pennsylvania’s Horizon Federal Credit Union.
How Do Credit Unions Cope With Staffing Difficulties?
September 27, 2021
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Texas and DC credit union managers share how culture and flexibility help them hire in a competitive market.
What Does ‘Digital-First’ Mean For Clearview FCU?
September 14, 2021
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The Pennsylvania credit union is expanding its technology offerings to create internal efficiencies and improve convenience, but it’s still not cutting the branch.
6 Credit Unions On How They’ve Responded To The Delta Variant
September 6, 2021
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As they prepare for new developments, credit unions are keeping branches open for longer hours and leaning on hybrid work-from-home models to keep the back office going.
These 4 Pillars Are Transforming Culture At 1 Colorado Credit Union
Canvas Credit Union wants to be known for its people, and a different way of approaching HR is helping it achieve that goal.
How To Develop The Next Generation Of Leaders
A Tennessee credit union is boosting performance with a program geared to support up-and-coming leaders.
Student Internships In The Age Of Virtual Staffing
After adopting a virtual model for its college internship program, UFCU continued to build out financial wellness counseling, networking, and scholarship components.
How To Use Culture And Perks To Achieve Hiring Happiness
Employees asked, and Horizon FCU made Black Friday a paid holiday. The Pennsylvania cooperative has made other decisions by following its mission, vision, and values, ...
What’s In A Name: Vice President Of IT And eServices
To take on transformation, Signal Financial makes an old-school move and keeps digital services with IT under one manager.
What’s In A Name: Chief Branding Officer
Mike Patterson integrates HR, marketing, and mission at Pennsylvania’s Horizon Federal Credit Union.
How Do Credit Unions Cope With Staffing Difficulties?
Texas and DC credit union managers share how culture and flexibility help them hire in a competitive market.
What Does ‘Digital-First’ Mean For Clearview FCU?
The Pennsylvania credit union is expanding its technology offerings to create internal efficiencies and improve convenience, but it’s still not cutting the branch.
6 Credit Unions On How They’ve Responded To The Delta Variant
As they prepare for new developments, credit unions are keeping branches open for longer hours and leaning on hybrid work-from-home models to keep the back ...
Browse Topics
Future Bets For Fintech
Rebecca Wessler
Credit unions are making decisions about where to build, invest, and partner as they balance today’s priorities with tomorrow’s opportunities.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
Competing For Gen Z, SMBs, And The Future Of Money
Callahan & Associates
Credit unions that enable seamless movement between fiat and digital assets position themselves as a trusted on- and off-ramp.
The Financial Readiness Gap: Credit Unions Evaluate It Every Day. But Who Builds It?
Callahan & Associates
The credit unions that win the next generation will be the ones that showed up early, when young members were forming habits and deciding whom to trust.
Defending Your Credit Union Against Fraud Means Fighting Fire With Smarter Fire
Callahan & Associates
The challenge is no longer whether to adopt AI, but how to adopt it responsibly with the right governance, the right partners, and the right balance between technology and human oversight.
Digital Assets Are Coming For Payments. Are Credit Unions Ready?
Andrew Lepczyk
McKinsey projects trillions of dollars in growth across digital assets, with money movement emerging as one of the biggest opportunities.
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Stable Economy. Strained Households.
Andrew Lepczyk
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Are Credit Unions Having A Meaningful Impact On Employees?