How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
Caroline Willard On Leadership
September 3, 2018
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The president and CEO of Cornerstone Credit Union League shares her thoughts on the importance of focus, finding inspiration, and what she’d like to see more of within the credit union industry.
The Credit Union Guide To The Generation Gap
September 3, 2018
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Better understand how to serve different generations with this guide from Callahan & Associates.
Best Of August 2018
September 3, 2018
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Based on August traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
2018 Tough Questions Series: A Question Of Culture
August 30, 2018
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Katy Slater, senior vice president for Callahan & Associates, explores the questions credit unions need to ask about their culture as well as ideas to build a culture that empowers employees and ensures mission flourishes from the bottom-up.
Boost In Pay, Second Quarter Data, And Baby Boomers
August 27, 2018
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Five can’t-miss data points this week on CreditUnions.com.
The Credit Union Guide To Baby Boomers
August 27, 2018
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Different generations require different conversations. This interactive series shows how credit unions can serve all ages.
The Credit Union Guide To Generation X
August 20, 2018
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Different generations require different conversations. This interactive series shows how credit unions can serve all ages.
Gender Parity In The Credit Union Industry
August 13, 2018
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As calls for gender parity grow louder, the credit union industry has already made large strides.
The Credit Union Guide To Generation Y
August 3, 2018
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Different generations require different conversations. This interactive series shows how credit unions can serve all ages.
Better Hires: A Glassdoor Strategy In California
August 2, 2018
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Patelco Credit Union shares how it uses Glassdoor reviews and ratings to shore up the organization’s HR efforts.
Caroline Willard On Leadership
The president and CEO of Cornerstone Credit Union League shares her thoughts on the importance of focus, finding inspiration, and what she’d like to see ...
The Credit Union Guide To The Generation Gap
Better understand how to serve different generations with this guide from Callahan & Associates.
Best Of August 2018
Based on August traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
2018 Tough Questions Series: A Question Of Culture
Katy Slater, senior vice president for Callahan & Associates, explores the questions credit unions need to ask about their culture as well as ideas to ...
Boost In Pay, Second Quarter Data, And Baby Boomers
Five can’t-miss data points this week on CreditUnions.com.
The Credit Union Guide To Baby Boomers
Different generations require different conversations. This interactive series shows how credit unions can serve all ages.
The Credit Union Guide To Generation X
Different generations require different conversations. This interactive series shows how credit unions can serve all ages.
Gender Parity In The Credit Union Industry
As calls for gender parity grow louder, the credit union industry has already made large strides.
The Credit Union Guide To Generation Y
Different generations require different conversations. This interactive series shows how credit unions can serve all ages.
Better Hires: A Glassdoor Strategy In California
Patelco Credit Union shares how it uses Glassdoor reviews and ratings to shore up the organization’s HR efforts.
Browse Topics
Meet The Finalists For The 2026 Innovation Series: Data And Decision Intelligence
Callahan & Associates
This year’s finalists are reimagining how credit unions use data to boost service levels and improve efficiencies.
A New Product Playbook Is Driving Change At Premier Credit Union
Savana Morie
In order to adopt a more proactive strategy, the Iowa cooperative is using a dedicated product development team to promote visibility and follow-through from idea to launch.
Meet The Finalists For The 2026 Innovation Series: AI-Powered Member Experience
Callahan & Associates
This year’s finalists are reimagining how credit unions can use AI to combine cutting-edge technology with old-school member service.
When Members Don’t Turn To FIs, They Turn To Friends And Family
Andrew Lepczyk
Financial advice comes in many forms. How can credits union make sure they are the No. 1 choice for their members?
Meet The Finalists For The 2026 Innovation Series: Reimagining The Lending Experience
Callahan & Associates
This year’s finalists are uncovering new ways to harness the power of technology to improve and expand lending across the industry.
A Small Match Builds Big Emergency Savings At Lake Trust
Aaron Passman
A program to help staffers improve their savings skills generated more than $200,000 in deposits and helped change participants’ financial habits.
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
140 Million Reasons To Lend
Aaron Passman
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Rethinking Auto Lending And The Choices Facing Credit Union Leaders
Callahan & Associates
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
What Credit Unions Can Do NOW To Launch And Expand Student Lending Programs
Callahan & Associates
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.