How AI Is Shaping HR For The Next Era
Four executives share how they are skilling up and soothing nerves as they navigate the AI revolution in real time.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
Vantage West Turns A Good Problem Into Great Recognition
Discover how two employee awards honor the Arizona credit union’s commitment to a team-first culture while boosting employee engagement and workplace culture.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
Consumer Sentiments And Employee Insights (2Q 2017)
September 1, 2017
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Real comments from online review sites to inform strategies, policies, and practices.
Tips To Help Internal Candidates Succeed As CEO
August 30, 2017
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Andy Grimm has been with Apple FCU for more than 20 years, but he’s been CEO for less than two months. In this Q&A, the chief executive offers advice for old-timers taking on a new role.
Internal CEO Candidates, Deposit Specials, And The Bottom Line
August 25, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Female CEO Performance, Mortgage Lending, And Auto Market Share
August 21, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
A Strategy To Retain Employees And Develop Leaders
August 18, 2017
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Grow Financial’s in-house program helps ambitious staffers cultivate important skills.
Retain Employees, Develop Leaders, Catch Skimmers
August 14, 2017
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Five can’t-miss data points featured this week on CreditUnions.com.
Strategize Today To Ensure Smooth Successions Tomorrow
August 11, 2017
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The impending retirement of Truity Credit Union’s CEO prompted the cooperative to prepare for other C-suite departures.
A CEO Transition 18 Months In The Making
August 7, 2017
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A long-term approach to succession at Tower FCU ensured a smooth passing of the torch at the top level of leadership.
4 Ways To Cultivate The Corner Office
August 1, 2017
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How Arizona’s largest credit union acquires top talent for its professional, management, and senior leadership roles.
What To Ask Before Merging And How To Build A Better Team
July 24, 2017
No Comments
Five can’t-miss data points featured this week on CreditUnions.com.
Consumer Sentiments And Employee Insights (2Q 2017)
Real comments from online review sites to inform strategies, policies, and practices.
Tips To Help Internal Candidates Succeed As CEO
Andy Grimm has been with Apple FCU for more than 20 years, but he's been CEO for less than two months. In this Q&A, the ...
Internal CEO Candidates, Deposit Specials, And The Bottom Line
Five can't-miss data points featured this week on CreditUnions.com.
Female CEO Performance, Mortgage Lending, And Auto Market Share
Five can't-miss data points featured this week on CreditUnions.com.
A Strategy To Retain Employees And Develop Leaders
Grow Financial’s in-house program helps ambitious staffers cultivate important skills.
Retain Employees, Develop Leaders, Catch Skimmers
Five can't-miss data points featured this week on CreditUnions.com.
Strategize Today To Ensure Smooth Successions Tomorrow
The impending retirement of Truity Credit Union’s CEO prompted the cooperative to prepare for other C-suite departures.
A CEO Transition 18 Months In The Making
A long-term approach to succession at Tower FCU ensured a smooth passing of the torch at the top level of leadership.
4 Ways To Cultivate The Corner Office
How Arizona’s largest credit union acquires top talent for its professional, management, and senior leadership roles.
What To Ask Before Merging And How To Build A Better Team
Five can't-miss data points featured this week on CreditUnions.com.
Browse Topics
What’s Next For Credit Union Earnings?
Omar Shalabi
As margin support begins to fade, earnings performance is becoming more sensitive to revenue mix and harder to interpret through public reporting alone.
The Great Wealth Transfer Is Also A Relationship Transfer
Savana Morie
Harvard FCU combines digital estate planning with human financial guidance to support positive, proactive wealth transfer across generations.
The Lending Lag Is Real, And Here’s What Smaller Credit Unions Can Do About It
Callahan & Associates
Discover how small to midsize credit unions can weather the economic headwinds hitting their communities right now.
Fresh Risks For Financial Markets
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
What’s In A Name: AVP Of Member Insights
Aaron Passman
At Service Credit Union, Dave Widener connects data, strategy, and culture to shape better outcomes for members.
At Cardinal Credit Union, Small Investments Offer Big Financial Lessons
Aaron Passman
The Ohio-based cooperative has partnered with a fintech to offer fractional investing as part of its financial education curriculum in local schools.
How Compensation Blind Spots Impact CEO Retention And Succession
Callahan & Associates
Seven questions credit union board members should ask to ensure alignment on executive benefit plan goals.
What Makes Good AI Policy? Start With Curiosity And Accountability.
Marc Rapport
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
Governance And Guardrails Help Credit Unions Navigate AI
Aaron Passman
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
What’s In A Name: Chief AI Officer
Aaron Passman
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.