HR & Training

Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.

Top HR & Training Articles

Serving Members Better With Technology

Downriver Community FCU may be small in terms of assets but is a leading credit union in the use of the Internet in their first mortgage program. Last year Downriver experienced a 180% increase in their first mortgage originations. Despite this increase, they were able to process loans in an average of only 26 days, far fewer than the national average of 42 days. Learn more about how Downriver use

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Control Your Destiny. Own The Online Channel.

Jay Tkachuk, vice president of online services for Security Service FCU, discusses why the credit union built its own online banking platform, how its online services have paid off, and why a long-term view is critical.

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The Little Credit Union That Could

Originally bound to the railroad industry, this once-small cooperative struck out on its own and is now on track to become Southwest Virginia’s premier financial institution.

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Organizational Development: Overlooked but Essential to Our Future

As credit unions like GTE FCU grow, says Bucky Sebastian, organizational development is increasingly essential because it is a credit union’s team and its culture ...
Features

Serving Members Better With Technology

Downriver Community FCU may be small in terms of assets but is a leading credit union in the use of the Internet in their first ...
Features

Control Your Destiny. Own The Online Channel.

Jay Tkachuk, vice president of online services for Security Service FCU, discusses why the credit union built its own online banking platform, how its online ...
Features

Raksha Shirali On Leadership

The vice president of human resources at USAlliance Federal Credit Union talks career paths, talent identification, and management philosophy.
Features

Stop Passing The Bucks And Start Counting Them Instead

How Langley FCU encourages communication and collaboration between departments to create shared, trackable definitions of success.
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The Value In The Slow, The Small, And The Local

The community-conscious investment book Slow Money represents the local, holistic approach to finance that credit unions have lived since the birth of the modern credit ...
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Executive Life Balance

Members depend on GUASFCU’s executives, who are also full-time students, to deliver outstanding service.
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Operational Efficiency

GUASFCU focuses on products and services for students through the cyclical changes of the school year.
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The Little Credit Union That Could

Originally bound to the railroad industry, this once-small cooperative struck out on its own and is now on track to become Southwest Virginia’s premier financial ...
Features

The Role Of Technology In Credit Union Management

Doug True, CEO of FORUM Credit Union, talks about the role of technology in the modern financial services landscape.

Is Revenge Savings A Fad? Or A Financial Shift?

After years of post-pandemic splurges for the well-to-do and inflationary pain for the less well off, more Americans are shifting to a discipline of saving. Here’s what that means for members and how credit unions can turn the trend into opportunity.

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