2 Strategies To Inspire A New Generation Of Leaders
Desert Financial and Affinity Plus have taken different paths for the same end goal: positioning emerging leaders for success.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
What’s In A Name: Director Of Organizational Change Management
Desert Financial’s Allison Worthington offers insights into how her role helps others feel like they’re a part of change, rather than feeling that change is
7 17 Steps Up To Tackle The Nation’s Mental Health Crisis
With Americans under more stress than they were before the pandemic, the Ohio-based credit union has seen a roaring response after adding mental healthcare
4 HR Scenarios To Avoid At All Costs
April 23, 2015
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The AMC hit series Mad Men has produced seven seasons and plenty of cringe-worthy “oh no” moments for human resource professionals everywhere.
Put The Right People In The Right Places
April 20, 2015
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This week, CreditUnions.com explores ways to find appealing candidates, develop talent, maximize skill sets, and more.
Employment And Salary Trends In The U.S. Financial Services Industry
April 20, 2015
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Credit unions demonstrate a commitment to add numbers to their employee rosters and dollars to their employee salaries.
Consumer Sentiments And Employee Insights From Fourth Quarter 2014
April 19, 2015
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Real comments from online review sites can help credit unions address dead zones in their application approval process, reduce the burden in employee reporting, and serve members whose schedules and preferences conflict with the institution’s service delivery strategy.
Get More Out Of Your On-The-Clock Hours
April 17, 2015
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A look at the employee culture at Member One, where staffers work hard, play hard, and have a variety of activities in between.
Organizational Development: Overlooked but Essential to Our Future
April 13, 2015
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As credit unions like GTE FCU grow, says Bucky Sebastian, organizational development is increasingly essential because it is a credit union’s team and its culture that so often set it apart.
Serving Members Better With Technology
April 8, 2015
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Downriver Community FCU may be small in terms of assets but is a leading credit union in the use of the Internet in their first mortgage program. Last year Downriver experienced a 180% increase in their first mortgage originations. Despite this increase, they were able to process loans in an average of only 26 days, far fewer than the national average of 42 days. Learn more about how Downriver use
Control Your Destiny. Own The Online Channel.
April 7, 2015
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Jay Tkachuk, vice president of online services for Security Service FCU, discusses why the credit union built its own online banking platform, how its online services have paid off, and why a long-term view is critical.
Raksha Shirali On Leadership
April 1, 2015
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The vice president of human resources at USAlliance Federal Credit Union talks career paths, talent identification, and management philosophy.
Stop Passing The Bucks And Start Counting Them Instead
March 26, 2015
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How Langley FCU encourages communication and collaboration between departments to create shared, trackable definitions of success.
4 HR Scenarios To Avoid At All Costs
The AMC hit series Mad Men has produced seven seasons and plenty of cringe-worthy "oh no" moments for human resource professionals everywhere.
Put The Right People In The Right Places
This week, CreditUnions.com explores ways to find appealing candidates, develop talent, maximize skill sets, and more.
Employment And Salary Trends In The U.S. Financial Services Industry
Credit unions demonstrate a commitment to add numbers to their employee rosters and dollars to their employee salaries.
Consumer Sentiments And Employee Insights From Fourth Quarter 2014
Real comments from online review sites can help credit unions address dead zones in their application approval process, reduce the burden in employee reporting, and ...
Get More Out Of Your On-The-Clock Hours
A look at the employee culture at Member One, where staffers work hard, play hard, and have a variety of activities in between.
Organizational Development: Overlooked but Essential to Our Future
As credit unions like GTE FCU grow, says Bucky Sebastian, organizational development is increasingly essential because it is a credit union’s team and its culture ...
Serving Members Better With Technology
Downriver Community FCU may be small in terms of assets but is a leading credit union in the use of the Internet in their first ...
Control Your Destiny. Own The Online Channel.
Jay Tkachuk, vice president of online services for Security Service FCU, discusses why the credit union built its own online banking platform, how its online ...
Raksha Shirali On Leadership
The vice president of human resources at USAlliance Federal Credit Union talks career paths, talent identification, and management philosophy.
Stop Passing The Bucks And Start Counting Them Instead
How Langley FCU encourages communication and collaboration between departments to create shared, trackable definitions of success.
Browse Topics
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
Savana Morie
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.
CRIF Select’s User Forum Shows How To Directly Boost Indirect Lending
Callahan & Associates
The 2025 conference gathered vendors, dealers, lenders, and leaders to focus on successful sailing through turbulent seas.
First Alliance Debuts Mission-Driven Deposits
Aaron Passman
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.
20 Years. 6 Roles. 1 Credit Union.
Aaron Passman
Josh Haney’s path to CEO at Perfect Circle Credit Union began at the teller line and wound through multiple departments, with each new role preparing him to take the helm.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
Aaron Passman
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
Guidance For Credit Unions Providing Medicare And ACA To Senior Members
Callahan & Associates
Healthcare coverage and education is a natural extension of the service and advocacy credit unions already provide.
Can Credit Union Performance Data Predict A World Series Victory?
Tony Waltrich
When the postseason heats up, Callanan lets credit union balance sheets take a swing at the 2025 fall classic.
Cybersecurity Is A Team Sport At Shoreline Hometown
Marc Rapport
The Wisconsin credit union shares how small shops can do big things to thwart time-tested and changing threats.
The Big Bill Leads To An Even Bigger Student Lending Opportunity For Credit Unions
Callahan & Associates
Upcoming legislative changes position credit union student lending to meet soaring demand.
7 Tips To Rebrand After A Major Merger
Sharon Simpson
Practical tips from marketing pros for navigating brand integration, from aligning messaging and honoring legacy to building trust and more.