2 Strategies To Inspire A New Generation Of Leaders
Desert Financial and Affinity Plus have taken different paths for the same end goal: positioning emerging leaders for success.
HR & Training
Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.
Top HR & Training Articles
What’s In A Name: Director Of Organizational Change Management
Desert Financial’s Allison Worthington offers insights into how her role helps others feel like they’re a part of change, rather than feeling that change is
7 17 Steps Up To Tackle The Nation’s Mental Health Crisis
With Americans under more stress than they were before the pandemic, the Ohio-based credit union has seen a roaring response after adding mental healthcare
How To Approach The CEO Search
August 11, 2015
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Whether a credit union’s board of directors is looking for a turnaround or to stay the course will determine the best qualities of a candidate. A plethora of variables will determine the qualities a board wants in a credit union’s highest-ranking employee.
The Building Of An Executive Team
August 10, 2015
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This week, CreditUnions.com takes a look at training, recruiting, and compensation strategies credit unions are using to develop their executive teams.
A New Brand For Pen Air Engages Managers, Employees, And Members
July 28, 2015
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From new corporate-wear uniforms to a new culture of behaviors, Pen Air took an ordinary brand makeover and created a new organizational narrative based on trust, respect, and ‘communerosity.’
5 Things To Learn From 1Q 2015 Strategy & Performance
July 28, 2015
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What do screen doors, Uncle Sam, and David Fincher all have to do with credit unions?
3 Ways To Improve Incentive Programs
July 21, 2015
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A broad contribution scope, standardized rewards, and sales-averse employee strategies have paid dividends for these Western credit unions.
Win In The Workplace
July 20, 2015
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Engaged employees are more productive and innovative. More importantly, they’re more pleasant to work around.
How To Improve Employee Engagement
July 20, 2015
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As former Campbell Soup CEO Doug Conant said, “To win in the marketplace you must first win in the workplace.”
Staff Engagement Helps Coastal Conquer A Core Conversion
July 20, 2015
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More than 125 employees at the North Carolina credit union chipped in to pull off the intensive tech project.
How To Take The Emotion Out Of Salary Negotiations And Still Keep Employees Engaged
July 20, 2015
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Transparency and an objective salary scale encourages top performance from staff at Local Government FCU.
Jon Hernandez On Leadership
July 1, 2015
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Jon Hernandez, the CEO of three California credit unions, describes his work-life balance, the importance of collaboration, and the logic behind a screen-door leadership policy.
How To Approach The CEO Search
Whether a credit union’s board of directors is looking for a turnaround or to stay the course will determine the best qualities of a candidate. ...
The Building Of An Executive Team
This week, CreditUnions.com takes a look at training, recruiting, and compensation strategies credit unions are using to develop their executive teams.
A New Brand For Pen Air Engages Managers, Employees, And Members
From new corporate-wear uniforms to a new culture of behaviors, Pen Air took an ordinary brand makeover and created a new organizational narrative based on ...
5 Things To Learn From 1Q 2015 Strategy & Performance
What do screen doors, Uncle Sam, and David Fincher all have to do with credit unions?
3 Ways To Improve Incentive Programs
A broad contribution scope, standardized rewards, and sales-averse employee strategies have paid dividends for these Western credit unions.
Win In The Workplace
Engaged employees are more productive and innovative. More importantly, they're more pleasant to work around.
How To Improve Employee Engagement
As former Campbell Soup CEO Doug Conant said, "To win in the marketplace you must first win in the workplace."
Staff Engagement Helps Coastal Conquer A Core Conversion
More than 125 employees at the North Carolina credit union chipped in to pull off the intensive tech project.
How To Take The Emotion Out Of Salary Negotiations And Still Keep Employees Engaged
Transparency and an objective salary scale encourages top performance from staff at Local Government FCU.
Jon Hernandez On Leadership
Jon Hernandez, the CEO of three California credit unions, describes his work-life balance, the importance of collaboration, and the logic behind a screen-door leadership policy.
Browse Topics
Credit Union Data Predicts Who Will Win Super Bowl 2026
Andrew Lepczyk
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
How APL FCU Builds A Board Succession Pipeline
Aaron Passman
Two programs for aspiring volunteers are building a steady pipeline of ready-to-step-in leaders that trickles up to the director level.
How 2 Credit Unions Reduce Recidivism 1 Class At A Time
Savana Morie
Royal and American 1 credit unions share how their educational programs ensure incarcerated people are reentry ready.
How Super-Prime Borrowers Strengthen Both Margin And Membership
Callahan & Associates
Double‑digit net returns meet reliable credit performance when credit unions build a pipeline of high‑value members primed for deposits and engagement.
A New Leadership Team Focuses On Organic Growth At Verve
Aaron Passman
After years of merger-driven gains, a new senior leadership team and sales culture at Verve is powering a push for organic growth.
Georgia United Turns The Tide On Membership Growth
Aaron Passman
After years of declining membership, a new growth strategy and snappy catch phrase is paying off for the southern credit union.
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn front-line fixes into bottom-line wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.