HR & Training

Our HR & Training page is your first stop for credit union tactics in training, employee incentives, succession planning, executive compensation, and more.

Top HR & Training Articles

Serving Members Better With Technology

Downriver Community FCU may be small in terms of assets but is a leading credit union in the use of the Internet in their first mortgage program. Last year Downriver experienced a 180% increase in their first mortgage originations. Despite this increase, they were able to process loans in an average of only 26 days, far fewer than the national average of 42 days. Learn more about how Downriver use

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Control Your Destiny. Own The Online Channel.

Jay Tkachuk, vice president of online services for Security Service FCU, discusses why the credit union built its own online banking platform, how its online services have paid off, and why a long-term view is critical.

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Industry Insights

Put The Right People In The Right Places

This week, CreditUnions.com explores ways to find appealing candidates, develop talent, maximize skill sets, and more.
Graph Of The Week

Employment And Salary Trends In The U.S. Financial Services Industry

Credit unions demonstrate a commitment to add numbers to their employee rosters and dollars to their employee salaries.
Industry Insights

Consumer Sentiments And Employee Insights From Fourth Quarter 2014

Real comments from online review sites can help credit unions address dead zones in their application approval process, reduce the burden in employee reporting, and ...
Features

Get More Out Of Your On-The-Clock Hours

A look at the employee culture at Member One, where staffers work hard, play hard, and have a variety of activities in between.
Features

Organizational Development: Overlooked but Essential to Our Future

As credit unions like GTE FCU grow, says Bucky Sebastian, organizational development is increasingly essential because it is a credit union’s team and its culture ...
Features

Serving Members Better With Technology

Downriver Community FCU may be small in terms of assets but is a leading credit union in the use of the Internet in their first ...
Features

Control Your Destiny. Own The Online Channel.

Jay Tkachuk, vice president of online services for Security Service FCU, discusses why the credit union built its own online banking platform, how its online ...
Features

Raksha Shirali On Leadership

The vice president of human resources at USAlliance Federal Credit Union talks career paths, talent identification, and management philosophy.
Features

Stop Passing The Bucks And Start Counting Them Instead

How Langley FCU encourages communication and collaboration between departments to create shared, trackable definitions of success.
Features

The Value In The Slow, The Small, And The Local

The community-conscious investment book Slow Money represents the local, holistic approach to finance that credit unions have lived since the birth of the modern credit ...
Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket court shape a culture of inclusive banking that serves members and employees.

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