Illinois

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How Analytics Combats Attrition At CEFCU

The Illinois-based credit union has used analytics, AI, and more old-fashioned methods to keep members and deepen relationships.
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6 Ways To Structure An Analytics Role

Diverse job titles and responsibilities are helping leading institutions leverage data to make better decisions.
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What Do Credit Unions REALLY Want From Their Core Processors?

A survey of industry leaders shows what tipped the scales when selecting their most recent core provider — the answers extend way beyond the price ...
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Pick Your Provider: Why Some Shops Choose Credit Union-Only Core Processors

Industry leaders share their core conversion stories to credit union-only vendors, citing cost, efficiency, and support as key factors for the switch.
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Help On The Homefront

Military and corporate moves often require lending support. Credit unions are there to offer it.
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Empathy Is A Credit Union’s Secret Weapon

A mix of quality people and customizable services help members through economic uncertainty.
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Stats That Support New Branch Builds

Credit union leaders share how data impacts their branching decisions.
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It’s Time To Rethink Credit Card Rewards

How credit card reward programs drive business and loyalty at Alliant and Affinity credit unions.
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5 Lessons For Mega Success With Microinfluencers

Alliant Credit Union’s chief digital and marketing officer offers insights into how the Chicago-based institution has amplified its brand via online partnerships.
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The Art Of Selling On Social Media

Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
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