Impact/Purpose

Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.

Top Impact/Purpose Articles

Who Owns Business Analytics?

Analyzing various data sets can unlock valuable insights to the wants, needs, and expectations of an institution’s membership. But who owns business analytics at credit unions across the nation?

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Features

A Strategy To Build Financial Wellness And The Bottom Line

Chicago-area KCT Credit Union deepens relationships and cross-sells member-friendly products and services via regular debt checkups.
Industry Insights

CFPB Payday Lending Rule Requires Speaking Up

New regs would provide a safe harbor under NCUA rule, but some say the effects could re-define small-dollar lending and sharply reduce availability.
Credit Union Industry Commentary

What Does Business Intelligence Mean For Credit Unions?

Credit unions are embracing business intelligence, but their approaches to data and analytics vary as they leverage technology to deliver increased member value.
Industry Insights

Who Owns Business Analytics?

Analyzing various data sets can unlock valuable insights to the wants, needs, and expectations of an institution's membership. But who owns business analytics at credit ...
Industry Insights

Community Involvement, CECL, Succession At NAFCU Confab

Credit unions correlate giving back and growing loans, while accounting standards and succession planning spur table talk.
Industry Insights

Insights From The American Council On Consumer Interests Annual Conference

What to take away from the conference at the “interface of psychology and economics?”
Credit Union Industry Commentary

Democrat Or Republican, You Have To Love This Year’s Political Theater

It's time for a few more credit unions to inspire the same revolution for evolution.
Features

How To Deepen A SEG Relationship

This Minnesota credit union mixes marketing and message to revive relationships.
Credit Union Industry Commentary

Now Is The Time To End The NCUA’s Secrecy Over The Corporate Bailout

While credit unions await payback, a look at the agency’s audit numbers for the past six years show its secretive rescue plan might have cost ...
Industry Insights

How SEG Values Can Lead To Increased Deposits

Amid an industry trend of strong share growth, one credit union’s community partnership helps it stand out.
From left: Dave Valentine, chief lending and strategy officer at Illinois-based Consumers Credit Union, and his dad, Mike Valentine, CEO of BCU.

A Credit Union Bond Beyond Bloodlines

For Mike and Dave Valentine, the family business just happens to be credit unions. The father-son duo talk leadership styles, cooperative values, and the lessons they’ve learned from each other along the way.

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Colorful digital promo for Baton Rouge Telco Federal Credit Union's Era's Tour-inspired HELOC campaign. It features bold “zero out-of-pocket costs” messaging and a call-to-action button.

Home Is Where The Heart (And More) Is

Where is mortgage growth coming from right now? This week, CreditUnions.com covers a mix of home equity campaigns, targeted affordability programs, and niche lending strategies that are bringing borrowers back into the market.

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