JetStream FCU Turns CDFI Funding Into Lifelines After Hurricane Maria
A pair of CDFI grants allowed the Florida-based credit union to help members restart their lives on the island or relocate to the United States.
Impact/Purpose
Our Purpose page is your central resource to explore strategies that elevate products and services from run-of-the-mill commodities to powerful tools that support members and communities and set credit unions apart from competitors.
Top Impact/Purpose Articles
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.
First Alliance Debuts Mission-Driven Deposits
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.
Life Lessons From Financial Education
April 30, 2018
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Oregon State Credit Union shares how it works to improve the lives of America’s consumers.
Spring Is Strategy Season
April 30, 2018
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The process of strategy requires year-long attention.
What I Learned From Volunteering With A Financial Literacy Organization
April 25, 2018
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Even with preparation, middle school students are surprised to see how tight real-life budgets can pull.
How To Create A Vibrant Culture
April 23, 2018
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To go along with a name change, this Illinois credit union shifted its overall culture.
A Vibrant Culture, Mortgages By The Numbers, And More
April 23, 2018
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Five can’t-miss data points this week on CreditUnions.com.
Credit Unions Celebrate Financial Literacy Month
April 17, 2018
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The #StopMoneyShaming campaign originating from Philadelphia is one example of the nationwide efforts the movement is leading.
What Would Musk Measure?
April 16, 2018
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Re-usable booster rockets deliver a powerful lesson about sustainability and strategic thought in the credit union space.
5 Design Elements That Influence Member Behavior
April 11, 2018
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Every detail in the member experience sends a message about how they should act. Thoughtful tweaks on the credit union’s part can lead to smarter choices from members.
How Do Credit Unions Counter Fake News?
April 11, 2018
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Banks are peddling a false narrative about credit unions based on real facts. To counter this, focus on a public narrative about mission.
The American Financial Health Crisis
April 10, 2018
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Three takeaways from the first day of the 2018 LendIt Fintech conference.
Life Lessons From Financial Education
Oregon State Credit Union shares how it works to improve the lives of America’s consumers.
What I Learned From Volunteering With A Financial Literacy Organization
Even with preparation, middle school students are surprised to see how tight real-life budgets can pull.
How To Create A Vibrant Culture
To go along with a name change, this Illinois credit union shifted its overall culture.
A Vibrant Culture, Mortgages By The Numbers, And More
Five can’t-miss data points this week on CreditUnions.com.
Credit Unions Celebrate Financial Literacy Month
The #StopMoneyShaming campaign originating from Philadelphia is one example of the nationwide efforts the movement is leading.
What Would Musk Measure?
Re-usable booster rockets deliver a powerful lesson about sustainability and strategic thought in the credit union space.
5 Design Elements That Influence Member Behavior
Every detail in the member experience sends a message about how they should act. Thoughtful tweaks on the credit union’s part can lead to smarter ...
How Do Credit Unions Counter Fake News?
Banks are peddling a false narrative about credit unions based on real facts. To counter this, focus on a public narrative about mission.
The American Financial Health Crisis
Three takeaways from the first day of the 2018 LendIt Fintech conference.
Browse Topics
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adoption new technology and embrace efficiencies.
Stable Economy. Strained Households.
Andrew Lepczyk
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Spring Is Strategy Season