The CEO of Texas Trust Credit Union talks about what he’s learned through the years, how he found his way from auditor to credit union CEO, and why there’s no room for a big ego when it comes to helping members.
Five can’t-miss data points this week on CreditUnions.com.
Stacy Armijo works across her enterprise and the community to promote member service and brand awareness at Amplify Credit Union.
A family reunion fracas spurs some thought about why it’s important to prepare everyone in an organization to tell its story.
A solid strategy helps credit unions make the most difficult of business decisions: Choosing what not to do.
The power of data analytics to inform and personalize credit union outreach represents a new frontier for member service.
This past year, leaders at Callahan & Associates have noted several recurring themes that the firm has identified as opportunities for 2019.
Credit unions must deliver ever-greater value to their members. This requires constant investment that is made easier, and more successful, by collaboration.
BECU used member insights to rebuild its onboarding process, acclimating members to the credit union in one-third of the time.
Based on December traffic (and our editorial instincts), here are the top articles and blogs that appeared on CreditUnions.com.
As Super Bowl LX nears, the Callahan Bowl prediction model says the Seahawks will see green en route to the Lombardi Trophy.
Lending is evolving, and credit unions are adapting. This week, CreditUnions.com examines how shifting economic conditions are reshaping lending strategies.
Affordability pressures, extended loan terms, and shifting vehicle values are forcing institutions to look beyond familiar structures and reconsider how to balance risk and return.
Credit unions are uniquely well-positioned to guide members through uncertainty and fill essential funding gaps.
A closer look at the trade-offs of mandated lower credit card rates reveals a delicate balance between portfolio health and member access.
A handful of regional credit unions pair up with the GoWest Foundation to offer 100% financing for eligible borrowers.
Learn how to identify, track, and manage four commercial lending exceptions to reduce risk, strengthen compliance, and streamline operations.
Declining savings rates and rising financial pressure are reshaping why members borrow, pushing credit unions to rethink lending strategies.
How can credit unions stay true to their mission while evolving to meet modern needs?
Ultra-low rates might feel like a boost to affordability, but they can create unintended challenges that ripple through housing markets, lenders, and the members credit unions serve.
Are Your People Prepared?