Affordable Housing Isn’t About Business. It’s About People.
NOLA Firemen’s FCU helps members qualify for a mortgage in a state where poverty is high and insurance premiums are keeping many would-be borrowers out
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
Midwestern Credit Unions Break New Ground With Auto Loans
Blaze, Consumers, and Interra credit unions pioneer a new path to liquidity under the guidance of Alloya Corporate.
7 Smart Loans For Life’s Big Moments
From funerals to education to gender-affirming care and beyond, credit unions are punching up the personal loan.
The Catch 22 Of Landing Federal Grant Money
April 7, 2016
No Comments
After partnering with the Federal Home Loan Bank of Boston, Grafton Suburban discovered that first mortgage applicants who qualified for grants were hard to find.
The Future Of The Auto Market May Be Upon Us
April 7, 2016
No Comments
How large of a player will Tesla become in the United States?
6 Insights From NACUSO’s 2014 Next Big Idea Winner
April 5, 2016
No Comments
nCino CEO Pierre Naudé, winner of NACUSO’s Next Big Idea competition, talks his system, lending opportunities at credit unions, and cloud-based computing at financial institutions.
The House That Trash Built
April 5, 2016
No Comments
Niche mortgages are becoming more common, but finding appropriate financing still causes headache and heartache.
A Strategy To Provide Reliable Rides For Vulnerable Members
April 5, 2016
No Comments
Manatee Community Credit Union provides reliable transportation and financial education to vulnerable, low-income members.
Recharge Your Credit Card Program In 2015
April 5, 2016
No Comments
Credit card programs need constant attention to remain engaging and competitive.
4 Tips To Stop Selling Products And Start Selling Experience
April 5, 2016
No Comments
In 2004, Redwood Credit Union took the leap from making auto loans to managing its own auto dealership. Now it has advice for others on how to do it, too.
The Considerate Cross-Sell And Other Tips
April 5, 2016
No Comments
How NorthCountry FCU maximizes its investment in employees, members, and community.
Leaders In 12-Month First Mortgage Origination Growth
April 4, 2016
No Comments
Which credit unions lead the industry in mortgage production growth? Find out in this Callahan & Associates leader table.
A Mortgage By Any Other Name: HELOCs Show Spring
April 4, 2016
No Comments
Home equity lines of credit are drawing renewed interest among banks and credit unions as housing prices rebound amidst consumer confidence.
The Catch 22 Of Landing Federal Grant Money
After partnering with the Federal Home Loan Bank of Boston, Grafton Suburban discovered that first mortgage applicants who qualified for grants were hard to find.
The Future Of The Auto Market May Be Upon Us
How large of a player will Tesla become in the United States?
6 Insights From NACUSO’s 2014 Next Big Idea Winner
nCino CEO Pierre Naudé, winner of NACUSO’s Next Big Idea competition, talks his system, lending opportunities at credit unions, and cloud-based computing at financial institutions.
The House That Trash Built
Niche mortgages are becoming more common, but finding appropriate financing still causes headache and heartache.
A Strategy To Provide Reliable Rides For Vulnerable Members
Manatee Community Credit Union provides reliable transportation and financial education to vulnerable, low-income members.
Recharge Your Credit Card Program In 2015
Credit card programs need constant attention to remain engaging and competitive.
4 Tips To Stop Selling Products And Start Selling Experience
In 2004, Redwood Credit Union took the leap from making auto loans to managing its own auto dealership. Now it has advice for others on ...
The Considerate Cross-Sell And Other Tips
How NorthCountry FCU maximizes its investment in employees, members, and community.
Leaders In 12-Month First Mortgage Origination Growth
Which credit unions lead the industry in mortgage production growth? Find out in this Callahan & Associates leader table.
A Mortgage By Any Other Name: HELOCs Show Spring
Home equity lines of credit are drawing renewed interest among banks and credit unions as housing prices rebound amidst consumer confidence.
Browse Topics
The Merchant Services Advantage For Credit Unions
Callahan & Associates
Payment capabilities increasingly shape how business owners evaluate their primary financial institution
Coffee And A Smile? Not Good Enough.
Aaron Passman
Coffee and a smile still matter — they’re just not enough. That’s why credit unions are redefining member experience across digital, data, and the entire organization.
6 Takes On Today’s Member Experience: Andre Vygnansk
Marc Rapport
The CXO of OUR Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
6 Takes On Today’s Member Experience: Stacy Armijo
Marc Rapport
The CXO of Amplify Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
6 Takes On Today’s Member Experience: Inna Sprague
Marc Rapport
The CXO of Teachers FCU talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
Closing The “Confidence Gap:” Using Segmentation To Deepen Member Loyalty
Callahan & Associates
Credit unions can’t deepen loyalty with a one-size-fits-all experience. Life-stage segmentation helps institutions build relevance, confidence, and trust.
6 Takes On Today’s Member Experience: Kim Riley
Marc Rapport
The CXO of Wright-Patt Credit Union talks about what’s changed, what’s stayed the same, and what matters most as the industry evolves.
When Everyone Owns The Member Experience, No One Does
Marc Rapport
Shared ownership can quietly fracture a member journey. FORUM Credit Union leans on clear accountability to keep channels aligned.
6 Takes On Today’s Member Experience
Marc Rapport
Member experience leaders talk about what’s changed, what’s stayed the same, and what matters most as the industry evolves.