Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Top 3 TRID Talking Points With Real Estate Agents
November 1, 2015
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Communication with real estate partners and with members will make disclosure changes less of a barrier to getting a home purchase closed.
A Mandate For Discovery
October 28, 2015
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Credit unions are exceeding goals and breaking records quarter after quarter. In such an ideal environment, why are some still looking for the next challenge?
How This Card Giant Crushes My Credit Union
October 28, 2015
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My plastic is now from a big bank, and that might matter to credit unions.
How U.S. Eagle FCU Eyes 21% Indirect Lending Jump
October 26, 2015
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New Mexico credit union partners with CRIF Select to drive indirect lending among members and growing dealer network.
Reading The Roil Of Mortgage Regulations
October 22, 2015
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Not all dark waters as TRID changes take effect and HMDA changes announced, but much work remains.
State In The Spotlight: Kansas
October 19, 2015
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How do credit unions in Kansas stack up against the nation?
Data Governance – Who Owns The Data?
October 19, 2015
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An inclusive Data Owner Team can go a long way toward making big progress with big data.
3 Keys To Indirect Lending Success
October 12, 2015
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Loan origination solution should support robust auto-decisioning, dealer portal connections, and pricing options.
A Critical Choice: Choosing The Best Business Lending Vendor
October 12, 2015
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Small or large, ensuring the right business lending specialist has experience and talent is key to successful partnership.
Vermont Credit Unions Lead The Industry In Mortgage Market Share
October 1, 2015
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The Green Mountain State ranks No. 1 in both the purchase and refinance market share.
Top 3 TRID Talking Points With Real Estate Agents
Communication with real estate partners and with members will make disclosure changes less of a barrier to getting a home purchase closed.
How This Card Giant Crushes My Credit Union
My plastic is now from a big bank, and that might matter to credit unions.
How U.S. Eagle FCU Eyes 21% Indirect Lending Jump
New Mexico credit union partners with CRIF Select to drive indirect lending among members and growing dealer network.
Reading The Roil Of Mortgage Regulations
Not all dark waters as TRID changes take effect and HMDA changes announced, but much work remains.
Data Governance – Who Owns The Data?
An inclusive Data Owner Team can go a long way toward making big progress with big data.
3 Keys To Indirect Lending Success
Loan origination solution should support robust auto-decisioning, dealer portal connections, and pricing options.
A Critical Choice: Choosing The Best Business Lending Vendor
Small or large, ensuring the right business lending specialist has experience and talent is key to successful partnership.
Vermont Credit Unions Lead The Industry In Mortgage Market Share
The Green Mountain State ranks No. 1 in both the purchase and refinance market share.
Browse Topics
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
Financial Nihilism Is Real, But How Can Credit Unions Respond?
Andrew Lepczyk
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
Exit Interview: Cheryl Sio, MembersAlliance Credit Union
Marc Rapport
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
What Was Once A Safe Corner Of Credit Union Portfolios Is Now A Source Of Pain
Callahan & Associates
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
Jim Morrell On Leadership
Aaron Passman
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
2026 Begins With Market Sentiment Similar To 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
A Mandate For Discovery