Affordable Housing Isn’t About Business. It’s About People.
NOLA Firemen’s FCU helps members qualify for a mortgage in a state where poverty is high and insurance premiums are keeping many would-be borrowers out
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
Midwestern Credit Unions Break New Ground With Auto Loans
Blaze, Consumers, and Interra credit unions pioneer a new path to liquidity under the guidance of Alloya Corporate.
7 Smart Loans For Life’s Big Moments
From funerals to education to gender-affirming care and beyond, credit unions are punching up the personal loan.
Consumer Sentiments And Employee Insights From Fourth Quarter 2014
April 19, 2015
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Real comments from online review sites can help credit unions address dead zones in their application approval process, reduce the burden in employee reporting, and serve members whose schedules and preferences conflict with the institution’s service delivery strategy.
Planes, Timeshares, And Big Data At NACUSO
April 17, 2015
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Alchemy and innovation at CUSO conference shows a movement on the move.
New Ventures Moving Into the B2B Market
April 10, 2015
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Not too long ago, Wescom Credit Union moved into the “B2B” market, and thus we now provide services to other credit unions. In October 2001, at about the same time we converted to Symitar as our host system, we entered into a 50-50 partnership with Integrated Data Systems. Ac
Tales Of A Credit Union With 27% Mortgage Market Share
April 10, 2015
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Greylock Federal Credit Union says service is most important in achieving and sustaining superior market share.
Gaining Influence In A Metropolitan Area
April 10, 2015
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University Federal Credit Union is a mover and shaker in Central Texas.
A Mortgage Strategy With A 61% Growth Rate
April 8, 2015
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Investments in products, technology, and personnel contribute to tremendous mortgage loan performance at Ventura County Credit Union.
Single Sponsor Credit Unions Can Benefit From Indirect Lending
April 8, 2015
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Ideas on how your indirect lending program can reach its full potential.
Service CU Tuning in all Channels to Bring in New Members
April 8, 2015
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This New Hampshire credit union looked to extend their reach to members through every possible channel. Their initial focus was on indirect auto lending and enhancing their efforts through online seminars and innovative dealer promotions.
Why The Community Reinvestment Act Matters To Credit Unions
April 7, 2015
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Credit unions might not be subject to CRA guidelines, but they still need to be aware of the value of CRA-eligible loans.
How Quotas Contribute To Revenue And Leadership Growth
April 6, 2015
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New responsibilities and performance accountability develops management skills and underpins revenue generation at UNCLE Credit Union.
Consumer Sentiments And Employee Insights From Fourth Quarter 2014
Real comments from online review sites can help credit unions address dead zones in their application approval process, reduce the burden in employee reporting, and ...
Tales Of A Credit Union With 27% Mortgage Market Share
Greylock Federal Credit Union says service is most important in achieving and sustaining superior market share.
Gaining Influence In A Metropolitan Area
University Federal Credit Union is a mover and shaker in Central Texas.
A Mortgage Strategy With A 61% Growth Rate
Investments in products, technology, and personnel contribute to tremendous mortgage loan performance at Ventura County Credit Union.
Single Sponsor Credit Unions Can Benefit From Indirect Lending
Ideas on how your indirect lending program can reach its full potential.
Service CU Tuning in all Channels to Bring in New Members
This New Hampshire credit union looked to extend their reach to members through every possible channel. Their initial focus was on indirect auto lending and ...
Why The Community Reinvestment Act Matters To Credit Unions
Credit unions might not be subject to CRA guidelines, but they still need to be aware of the value of CRA-eligible loans.
How Quotas Contribute To Revenue And Leadership Growth
New responsibilities and performance accountability develops management skills and underpins revenue generation at UNCLE Credit Union.
Browse Topics
The Callahan Guide To The 2026 Final Four
Tony Waltrich
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Planes, Timeshares, And Big Data At NACUSO