Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Suncoast Shares The Profits And Risk Of Its Unusual Cards Plan
February 26, 2015
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The $6 billion credit union’s turnkey loan participation model helps two small credit unions get back in the cards game.
Subprime Bubble? Not In Credit Union Land.
February 26, 2015
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Equifax report buttresses evidence that subprime auto lending is opportunity for credit unions to do good while doing well.
2014 Credit Union Performance In 7 Charts
February 26, 2015
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These seven charts highlight how things have changed in the past year and offer insight into what it means for credit unions moving forward.
How To Align Investments With Balance Sheet Needs
February 24, 2015
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Patelco Credit Union takes a holistic view when it comes to evaluating investment decisions.
Fourth Quarter 2014 Investment Trends
February 23, 2015
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Credit unions are keeping their powder dry waiting for rates to rise.
The Importance Of Finance In Financial Services
February 23, 2015
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This week, CreditUnions.com offers practices, lessons, and educational resources for the men and women charged with managing the financial risks of their credit unions — the CFOs.
The Mighty Mobile Opportunity
February 19, 2015
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How credit unions are using payments, loan applications, and location-based offers to build a big user experience in a small delivery channel.
Interra Credit Union Outpaces Peers In Fourth Quarter 2014
February 17, 2015
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Non-real estate lending picks up at the Indiana credit union.
CFPB Should Expand ‘Small Lender’ Definition
February 13, 2015
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Qualified mortgage rules should reflect bigger credit unions as part of the solution, not part of the problem.
Orlando FCU Posts Year-End Mortgage Success
February 12, 2015
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First mortgage loans outstanding and originations accelerated during the fourth quarter at the Florida credit union.
Suncoast Shares The Profits And Risk Of Its Unusual Cards Plan
The $6 billion credit union’s turnkey loan participation model helps two small credit unions get back in the cards game.
Subprime Bubble? Not In Credit Union Land.
Equifax report buttresses evidence that subprime auto lending is opportunity for credit unions to do good while doing well.
2014 Credit Union Performance In 7 Charts
These seven charts highlight how things have changed in the past year and offer insight into what it means for credit unions moving forward.
How To Align Investments With Balance Sheet Needs
Patelco Credit Union takes a holistic view when it comes to evaluating investment decisions.
Fourth Quarter 2014 Investment Trends
Credit unions are keeping their powder dry waiting for rates to rise.
The Importance Of Finance In Financial Services
This week, CreditUnions.com offers practices, lessons, and educational resources for the men and women charged with managing the financial risks of their credit unions — ...
The Mighty Mobile Opportunity
How credit unions are using payments, loan applications, and location-based offers to build a big user experience in a small delivery channel.
Interra Credit Union Outpaces Peers In Fourth Quarter 2014
Non-real estate lending picks up at the Indiana credit union.
Orlando FCU Posts Year-End Mortgage Success
First mortgage loans outstanding and originations accelerated during the fourth quarter at the Florida credit union.
Browse Topics
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
Financial Nihilism Is Real, But How Can Credit Unions Respond?
Andrew Lepczyk
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
Exit Interview: Cheryl Sio, MembersAlliance Credit Union
Marc Rapport
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
What Was Once A Safe Corner Of Credit Union Portfolios Is Now A Source Of Pain
Callahan & Associates
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
Jim Morrell On Leadership
Aaron Passman
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
2026 Begins With Market Sentiment Similar To 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
CFPB Should Expand ‘Small Lender’ Definition