Affordable Housing Isn’t About Business. It’s About People.
NOLA Firemen’s FCU helps members qualify for a mortgage in a state where poverty is high and insurance premiums are keeping many would-be borrowers out
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
Midwestern Credit Unions Break New Ground With Auto Loans
Blaze, Consumers, and Interra credit unions pioneer a new path to liquidity under the guidance of Alloya Corporate.
7 Smart Loans For Life’s Big Moments
From funerals to education to gender-affirming care and beyond, credit unions are punching up the personal loan.
Mortgage Dashboards In The House
February 2, 2021
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Learn about the conception, development, and deployment of PenFed’s mortgage dashboards and how the credit union has used them to serve members.
Don’t Refi. Modify.
February 1, 2021
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Low interest rates have ignited interest in refinances. At Star One, mortgage modifications build member loyalty.
Pandemic Lending Lessons Put Into Play
February 1, 2021
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Five lending leaders offer new insights about old values as they put new strategies into place to protect their cooperative and members.
4 Reasons Credit Unions Must Make The Move To Digital Lending
February 1, 2021
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Drive loan growth and other critical engagement activities with technology that captures and enhances the complete member journey.
5 Lessons The Pandemic Has Taught Us About Vehicle Financing
February 1, 2021
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How to position your credit union’s auto loan strategy for success in 2021.
4 Trends To Watch In 2021
January 26, 2021
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The financial constraints credit unions faced in 2020 provide insights for how to move forward in the coming year.
What Could Post-Pandemic Growth Look Like?
January 11, 2021
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Timely strategies for increasing your lending opportunities (while delivering exceptional member service) during and after the pandemic.
The Value Of Planning During A Pandemic
January 4, 2021
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Credit unions proved in 2020 that they are at their best when times are tough.
Auto Lending Is Still Slow In The Third Quarter
December 21, 2020
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Declines in consumer loan demand and a continued pullback from indirect lending programs have resulted in a deceleration of auto loan growth, particularly in new auto loans.
2021 Vendor Showcase (Part 1)
December 14, 2020
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Looking for new solutions? Check out these featured credit union suppliers.
Mortgage Dashboards In The House
Learn about the conception, development, and deployment of PenFed’s mortgage dashboards and how the credit union has used them to serve members.
Don’t Refi. Modify.
Low interest rates have ignited interest in refinances. At Star One, mortgage modifications build member loyalty.
Pandemic Lending Lessons Put Into Play
Five lending leaders offer new insights about old values as they put new strategies into place to protect their cooperative and members.
4 Reasons Credit Unions Must Make The Move To Digital Lending
Drive loan growth and other critical engagement activities with technology that captures and enhances the complete member journey.
5 Lessons The Pandemic Has Taught Us About Vehicle Financing
How to position your credit union’s auto loan strategy for success in 2021.
4 Trends To Watch In 2021
The financial constraints credit unions faced in 2020 provide insights for how to move forward in the coming year.
What Could Post-Pandemic Growth Look Like?
Timely strategies for increasing your lending opportunities (while delivering exceptional member service) during and after the pandemic.
The Value Of Planning During A Pandemic
Credit unions proved in 2020 that they are at their best when times are tough.
Auto Lending Is Still Slow In The Third Quarter
Declines in consumer loan demand and a continued pullback from indirect lending programs have resulted in a deceleration of auto loan growth, particularly in new ...
2021 Vendor Showcase (Part 1)
Looking for new solutions? Check out these featured credit union suppliers.
Browse Topics
A Rewards Program That Relies On Relationships, Not Usage
Savana Morie
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
Innovations Financial Bets Big On Small Business Lending
Aaron Passman
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
How Marine Credit Union Shifted Its Foundation From Siloed To Symbiotic
Savana Morie
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
How Today’s Market Is Stress-Testing Credit Union And Bank Earnings Models
Andrew Lepczyk
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.