Strategies To Enhance Mortgage Efficiency Without Cutting Jobs
Credit unions are shuffling staff and reimagining operations to make up for a slowdown in home lending.
Lending
Our Lending page is the spot for credit union strategies on product development, operations, and pricing.
Top Lending Articles
The Art Of Selling On Social Media
Credit unions are navigating regulatory compliance and setting guidelines to help mortgage, investment, and deposit teams gain more traction on social.
2024 Lending Outlook: Hopes, Fears, And Serving Members In The Year Ahead
Forget the Beige Book — these credit union executives offer insights on what it will take to see green.
Member Business Lending By The Numbers (2Q17)
November 13, 2017
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See why member business loans are one of the fastest growing loan segments in the credit union loan portfolio.
Mortgages, Autos, And Credit Cards, Oh My!
November 13, 2017
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Five can’t-miss data points this week on CreditUnions.com.
Is Technology Sprawl Ruining Your Member Lending Experience?
November 13, 2017
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The right loan origination system can help ensure loan growth goals are met.
30 Months. 20,000 New Members. $84 Million New Auto Loans.
November 13, 2017
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An Idaho credit union uses credit score analysis to build long-term relationships and the loan portfolio.
Digital Validation And The Human Connection: A Powerful Combination For Mortgage Lending
November 13, 2017
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Credit unions can use their traditional member service strength as an advantage in the digital age.
Seeking Liquidity To Facilitate Loan Growth?
November 13, 2017
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Learn more about two channels of non-member deposits.
Ways Loan Officers Can Help Hispanic Millennial Homebuyers
November 13, 2017
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Understanding the role of family and technology can go a long way toward becoming the trusted agent for that most major of purchases.
Participations Grow While Secondary Sales Slow
November 13, 2017
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Secondary market sales of burgeoning credit union mortgage share remains dominant, but credit unions are selling more loans to each other, too.
1 Mortgage Metric Sliced 6 Ways (Part 3)
November 13, 2017
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New HMDA data shows how credit unions in different NCUA regions fared in 2016. And finally, loan purpose.
1 Mortgage Metric Sliced 6 Ways (Part 2)
November 8, 2017
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New HMDA data shows how credit unions in different NCUA regions fared in 2016. Up now, loan type.
Member Business Lending By The Numbers (2Q17)
See why member business loans are one of the fastest growing loan segments in the credit union loan portfolio.
Mortgages, Autos, And Credit Cards, Oh My!
Five can’t-miss data points this week on CreditUnions.com.
Is Technology Sprawl Ruining Your Member Lending Experience?
The right loan origination system can help ensure loan growth goals are met.
30 Months. 20,000 New Members. $84 Million New Auto Loans.
An Idaho credit union uses credit score analysis to build long-term relationships and the loan portfolio.
Digital Validation And The Human Connection: A Powerful Combination For Mortgage Lending
Credit unions can use their traditional member service strength as an advantage in the digital age.
Seeking Liquidity To Facilitate Loan Growth?
Learn more about two channels of non-member deposits.
Ways Loan Officers Can Help Hispanic Millennial Homebuyers
Understanding the role of family and technology can go a long way toward becoming the trusted agent for that most major of purchases.
Participations Grow While Secondary Sales Slow
Secondary market sales of burgeoning credit union mortgage share remains dominant, but credit unions are selling more loans to each other, too.
1 Mortgage Metric Sliced 6 Ways (Part 3)
New HMDA data shows how credit unions in different NCUA regions fared in 2016. And finally, loan purpose.
1 Mortgage Metric Sliced 6 Ways (Part 2)
New HMDA data shows how credit unions in different NCUA regions fared in 2016. Up now, loan type.
Browse Topics
How A Florida Credit Union Rebuilt Retention After The Great Resignation
Marc Rapport
Longer onboarding, focus groups, and peer leadership help Community First retain strong employees year after year.
What’s In A Name: Chief Efficiency Officer
Savana Morie
Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.
How SWBC’s Contact Center Solutions Help Financial Institutions Stay Connected
Callahan & Associates
Delivering human-centered service in a digital world is no longer a luxury for credit union contact centers — it’s a necessity.
Amanda Garabedian On Leadership
Savana Morie
The CEO of Adventure Credit Union shares tips to maintain credibility amid rapid executive turnover and organizational change.
FedChoice Is Ready For The Next Government Shutdown – Whenever It Comes
Aaron Passman
A cross-functional team comprising nearly 20% of staff helped the Maryland-based credit union manage the crisis while staying focused on helping members.
Financial Nihilism Is Real, But How Can Credit Unions Respond?
Andrew Lepczyk
When money stops making sense, people suffer a crisis of financial confidence. Now’s the time to reconnect with members to help them establish long-term stability.
Exit Interview: Cheryl Sio, MembersAlliance Credit Union
Marc Rapport
From the teller line to the corner office, CEO Cheryl Sio’s story spans five decades of industry transformation and enduring leadership lessons.
What Was Once A Safe Corner Of Credit Union Portfolios Is Now A Source Of Pain
Callahan & Associates
Structured protection strategies provide potentially higher long-term total returns than bonds while muting the volatility and downside risk traditionally associated with equities.
Jim Morrell On Leadership
Aaron Passman
The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.
2026 Begins With Market Sentiment Similar To 2025
Jason Haley
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.