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The Best Way to Grow Members in 2009

Bank mergers and acquisitions, both large and small, provide a crucial opportunity for increasing membership and deposits in credit unions, as typically twenty percent of the disappearing bank’s deposits will change financial institutions within a year.

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Show Them the Money

Tyndall's performance-based culture maximizes efficiency and incentivizes employees.
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Local Celebrity Endorsements

Vantage West Credit Union shores up its premium checking accounts with a little help from a university head football coach.
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MECE Credit Union Takes Advantage of its Base

A strong membership frees up resources to build a stronger credit union.
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Helping Members Manage Their Finances with PFM tools

For SAFE Credit Union, personal finance management tools offer clear benefits for their membership.
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One Year Later — 24,000 Active RDC Users at DCU

In March 2008, Digital Federal Credit Union ($4.5B, Marlborough, MA) launched a remote deposit capture service for members which has significantly increased their number of ...
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Staying One Step Ahead of Card Fraud

Vermont State Employees Credit Union ($440M, Montpelier, VT) is always looking to protect their members from various forms of fraud, without inconveniencing them.
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Mortgage Momentum: What NWFCU Achieved in ‘08 & their Plans for ‘09

Erin Krause from Northwest FCU discusses how her credit union was able to gain member loyalty in this troubled economy.
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Extending the Idea of a Credit Union: Interview with John Fenton

Affinity FCU is moving beyond being a transactional institution to that plus an informational one, as well as promising members to make Affinity the easiest ...
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Cash to Lucky Members, Savings to the CU, Members and the Planet

State Employees’ Credit Union (SECU) Raleigh, NC ($15.9 billion) introduced a Million Dollar Sweepstakes in 2007 to encourage member checking account holders to convert from ...
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The Best Way to Grow Members in 2009

Bank mergers and acquisitions, both large and small, provide a crucial opportunity for increasing membership and deposits in credit unions, as typically twenty percent of ...
What’s In A Name: Chief Efficiency Officer

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

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Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

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