Marketing

The best place to learn about credit unions strategies like branding, PR, social media, and engagement to attract members!

Top Marketing Articles

Credit Unions For Sale?

When member-owned financial cooperatives are sold in a merger that is really a fire sale, the benefit goes to the buyers, the selling board, and senior managers at the members’ expense.

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My College Questions

Enrollment in college and the amount of student loan debt are at an all-time high. See where two millennials at the University of South Carolina fall into the student debt narrative.

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Features

First South Financial’s Targeted Marketing Nets Big Returns

The Memphis credit union has improved retention, electronic services, and accounts per household by delivering the right messages to the right members.
Industry Insights

Wellness Programs, Small Credit Union Successes, And The Secondary Market

Five can't-miss data points featured this week on CreditUnions.com.
Callahan Collections

How To Succeed At Wellness Programs

Credit unions in California and Vermont share how they help employees maintain healthy habits.
Industry Insights

A Ratio That Ensures Exceptional Service

How can credit unions optimally position staff to wow members?
Credit Union Industry Commentary

Credit Unions For Sale?

When member-owned financial cooperatives are sold in a merger that is really a fire sale, the benefit goes to the buyers, the selling board, and ...
Credit Union Industry Commentary

How To Stop Exploiting Members In Mergers

There is an alternative approach to self-dealing credit union mergers that corrupt the ideals of member-owned financial cooperatives.
Industry Insights

The Driving Factors Of Average Member Relationship

For Long Beach Firemen’s Credit Union, real estate lending is driving its average member relationship.
My Generation

Millennials Face A New American Dream

The American Dream is a strong national ethos that defines this country. But has that dream evolved, and does it mean the same thing for ...
My Generation

My College Questions

Enrollment in college and the amount of student loan debt are at an all-time high. See where two millennials at the University of South Carolina ...
Features

The Threat And Opportunity In Financial Services Disruptors

Non-FI players are raising the bar for user experience and expectations. Now, credit unions must respond or retreat.
What’s In A Name: Chief Efficiency Officer

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

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Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

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