The Maryland credit union expanded indirect lending across credit tiers while managing changes in dealer compensation.
A long-term approach to succession at Tower FCU ensured a smooth passing of the torch at the top level of leadership.
Targeted promotions generate enough volume to make up for the smaller margin on home equity lines at SECU of Maryland.
One Maryland credit union arms decision-makers with comprehensive data and encourages leaders to think beyond the face value of third-party reports.
The vice president of human resources at SECU of Maryland shares insights on managing HR through organizational change, branch modernization, and shifts in brand and culture.
The experience of two credit unions shows prepping early for the TILA-RESPA Integrated Disclosure form changes paid off.
What credit unions top the charts for employee payout? Find out in this Callahan & Associates leader table.
Two credit unions share how they get to “yes” on loan applications, regardless of who makes the call.
Kevin Kesecker, vice president and chief lending officer for SECU of Maryland, offers advice on how to review packaged loans to make sure they are attractive — and worthwhile — to the credit union.
Advisory roles are helping two credit unions engage millennial members.
Check all the right boxes while tying your credit union compliance efforts to strategy.
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
Lower prices and better amenities are making pre-built homes an appealing option for credit unions looking to bolster their balance sheet and borrowers stymied by the affordable housing crisis.
Data from Vanguard shows retirement preparation declines with age, leaving no generation fully ready. The gap presents both a challenge and an opportunity for credit unions.
It’s not every day a technology leader takes over HR. Vantage West’s Rob Hoyle explains why the two disciplines are linked now more than ever.
Rising credit union benefit costs don’t have to remain a permanent operating burden.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.
From macroeconomics to multiculturalism, the future of AI, and more, the second day of this year’s convention was packed with insights.
From new attitudes to new ways of thinking about service delivery, here’s a look at the first day of the industry’s biggest event.
Storytelling drives growth and loyalty at Navy Federal, where real member experiences become narratives that strengthen trust, reinforce value, and build lasting relationships.