The Maryland credit union expanded indirect lending across credit tiers while managing changes in dealer compensation.
A long-term approach to succession at Tower FCU ensured a smooth passing of the torch at the top level of leadership.
Targeted promotions generate enough volume to make up for the smaller margin on home equity lines at SECU of Maryland.
One Maryland credit union arms decision-makers with comprehensive data and encourages leaders to think beyond the face value of third-party reports.
The vice president of human resources at SECU of Maryland shares insights on managing HR through organizational change, branch modernization, and shifts in brand and culture.
The experience of two credit unions shows prepping early for the TILA-RESPA Integrated Disclosure form changes paid off.
What credit unions top the charts for employee payout? Find out in this Callahan & Associates leader table.
Two credit unions share how they get to “yes” on loan applications, regardless of who makes the call.
Kevin Kesecker, vice president and chief lending officer for SECU of Maryland, offers advice on how to review packaged loans to make sure they are attractive — and worthwhile — to the credit union.
Advisory roles are helping two credit unions engage millennial members.
As credit unions move from experimentation to adoption, leaders offer firsthand knowledge on what separates weak policies from strong ones that actually work.
How Members Cooperative focuses on structure, oversight, and clear expectations to ensure AI supports, not undermines, long term strategy.
As Hudson Valley Credit Union’s artificial intelligence chief, Preetha Sekharan holds a rare role in the industry, but it’s one that is likely to become far more common in the future.
Artificial intelligence for credit unions has moved from a future concept to today’s full-fledged leadership and governance challenge.
What happens when credit union performance data meets March Madness? Callahan’s proprietary model breaks down state-level results to forecast who takes home the hardware.
Nuvision’s Added Advantage program tracks member engagement across the credit union, then rewards relationships through better pricing and other perks.
CDFI grant funding helps the Florida cooperative offer microloans for small businesses after many banks pulled out of its market.
By aligning governance, leadership, and day to day operations, Marine Credit Union transformed its foundation from a parallel operation into a visible extension of the credit union brand.
Credit union and bank earnings reflect different business objectives. Those differences matter for how financial institutions serve their markets.
AI governance matters as much as innovation when it comes to AI. Learn how BCU built an AI practice that prioritizes data integrity, risk management, and real world decision making.