What’s In A Name: Director Of Total Rewards
March 1, 2021
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A new director at United FCU brings a transparent, holistic approach to benefits and compensation to the Michigan cooperative.
Michigan
A New Board For A Changing Membership
February 12, 2021
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Backed by a changing FOM and new BOD, One Detroit Credit Union targets programs to bring hope to Detroit’s abandoned neighborhoods.
Diversity Begins With Inclusion At American 1
February 8, 2021
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The mid-Michigan credit union is refining hiring practices and tapping employees to help build a workplace where people feel included and heard.
What’s In A Name: Vice President Of Market Intelligence, Product Design, And Growth
January 25, 2021
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Chad Knott helps Credit Union ONE keep up with the market by tracking trends and promoting innovation across the enterprise.
How To Build A Better Budget One Month At A Time
January 18, 2021
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“Mini-CFOs” embedded across United FCU provide guidance to department leaders while gaining additional expertise of their own.
Teamwork Drives Improvements At MSUFCU
January 4, 2021
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A handful of employees have worked across the Michigan cooperative to identify nearly 250 ways to improve efficiencies, member service, the employee experience, and more.
Lessons Learned From A Challenging Year (Part 2)
December 28, 2020
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Credit union chief executives share key takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
3 Ways To Step Up For Small Businesses
November 23, 2020
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Ent, Genisys, and Corning credit unions have each taken different approaches to offer much-needed support to area establishments.
A Day Of Service During A Challenging Year
November 13, 2020
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Five credit unions share how they volunteer when in-person gatherings are more difficult than ever.
New Recession. Different Problems.
November 2, 2020
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Five credit union lending executives from across the country share how the COVID-19 pandemic compares to the Great Recession.
What’s In A Name: Director Of Total Rewards
A new director at United FCU brings a transparent, holistic approach to benefits and compensation to the Michigan cooperative.
A New Board For A Changing Membership
Backed by a changing FOM and new BOD, One Detroit Credit Union targets programs to bring hope to Detroit’s abandoned neighborhoods.
Diversity Begins With Inclusion At American 1
The mid-Michigan credit union is refining hiring practices and tapping employees to help build a workplace where people feel included and heard.
What’s In A Name: Vice President Of Market Intelligence, Product Design, And Growth
Chad Knott helps Credit Union ONE keep up with the market by tracking trends and promoting innovation across the enterprise.
How To Build A Better Budget One Month At A Time
“Mini-CFOs” embedded across United FCU provide guidance to department leaders while gaining additional expertise of their own.
Teamwork Drives Improvements At MSUFCU
A handful of employees have worked across the Michigan cooperative to identify nearly 250 ways to improve efficiencies, member service, the employee experience, and more.
Lessons Learned From A Challenging Year (Part 2)
Credit union chief executives share key takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
3 Ways To Step Up For Small Businesses
Ent, Genisys, and Corning credit unions have each taken different approaches to offer much-needed support to area establishments.
A Day Of Service During A Challenging Year
Five credit unions share how they volunteer when in-person gatherings are more difficult than ever.
New Recession. Different Problems.
Five credit union lending executives from across the country share how the COVID-19 pandemic compares to the Great Recession.
Browse Topics
The Case For Marketing That Doesn’t Lead With The Credit Union
Savana Morie
Whitefish Credit Union barely mentions itself in its member stories. Instead, its high-quality video storytelling spotlights people, businesses, and communities, building trust, advocacy, and impact that don’t always show up in traditional ROI metrics.
Exit Interview: Deb Vollmer
Aaron Passman
The retired Langley FCU executive looks back on a career shaped by industry change, evolving leadership responsibility, and a constant focus on serving members first.
How Affinity FCU Became A Financial First Responder
Callahan & Associates
The New Jersey-New York metro credit union shares how a wellbeing-led strategy ensures members know where to turn first when life gets difficult.
Running With Scissors: The Bold Side Of Personalization
Callahan & Associates
To become skilled at personalization, credit unions must stop making assumptions about what resonates with members and start leveraging data to be sure.
A Short Guide To Compliance With The New Succession Planning Rule
Jennie Boden
Check all the right boxes while tying your credit union compliance efforts to strategy.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
10 Credit Unions That Top The Charts In Member Value
William Hunt
Callahan & Associates spotlights credit unions that return more value to members.
Engagement Is Not A Perk. It Is A Strategy.
A. Jerome Fowlkes
Langley FCU asked what it would take to be a truly exceptional workplace, and it shares four ways to get there.
The Opportunity For Credit Unions In NCUA’s New Succession Planning Rule
Jennie Boden
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
How A Child Savings Account Program Is Shaping Futures In Harbor Beach
Savana Morie
A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.