Don’t Stereotype Me. Compete For Me.
March 7, 2017
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To serve consumers of alternative financial services, credit unions must first understand who they are and what they want.
Gen Y/Millennials
Which Credit Union Can I Join?
February 20, 2017
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If prospective members can’t easily determine whether they are eligible to join a credit union, they’ll lose patience and interest.
How To Build Millennial Loyalty
February 13, 2017
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We aren’t known for our tight relationships with financial services providers, but credit unions can set their business apart from the competition.
A Sneak Peek At The Months Ahead For My Generation
February 2, 2017
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The fluctuating economy has had a large effect on the millennial mindset. Here are some of the overarching problems that permeate the generation.
Want To Know About Millennials? Here I Am.
February 1, 2017
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Credit unions can benefit greatly from knowing the perspective of the millennial generation. Here’s a guided tour into their mindset.
Six Reasons to Communicate with Members Through Social Media
January 10, 2017
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52% of credit union members are using social media – why your credit union should have a social media strategy.
How Members Really Feel About Credit Union Service
January 4, 2017
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Results from a recent TimeTrade survey shed light on the member experience.
#Millennial #Lingo
December 1, 2016
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13 words and phrases that will help you fit right in with the millennial generation. Plus, a word search of credit union whose names call to mind these phrases.
Homeowner Trends In The United States
November 14, 2016
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HMDA data reveals who is, and who isn’t, taking out mortgages.
How To Better Serve Younger Members
September 29, 2016
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Takeaways from Empower U 2016, as well as how one credit union lowered its average member age.
Don’t Stereotype Me. Compete For Me.
To serve consumers of alternative financial services, credit unions must first understand who they are and what they want.
Which Credit Union Can I Join?
If prospective members can’t easily determine whether they are eligible to join a credit union, they’ll lose patience and interest.
How To Build Millennial Loyalty
We aren’t known for our tight relationships with financial services providers, but credit unions can set their business apart from the competition.
A Sneak Peek At The Months Ahead For My Generation
The fluctuating economy has had a large effect on the millennial mindset. Here are some of the overarching problems that permeate the generation.
Want To Know About Millennials? Here I Am.
Credit unions can benefit greatly from knowing the perspective of the millennial generation. Here's a guided tour into their mindset.
Six Reasons to Communicate with Members Through Social Media
52% of credit union members are using social media – why your credit union should have a social media strategy.
How Members Really Feel About Credit Union Service
Results from a recent TimeTrade survey shed light on the member experience.
#Millennial #Lingo
13 words and phrases that will help you fit right in with the millennial generation. Plus, a word search of credit union whose names call ...
Homeowner Trends In The United States
HMDA data reveals who is, and who isn't, taking out mortgages.
How To Better Serve Younger Members
Takeaways from Empower U 2016, as well as how one credit union lowered its average member age.
Browse Topics
The Long Game For Fintech At FORUM Credit Union
Marc Rapport
The Indiana cooperative blends internal development with selective partnerships to meet members’ needs today now while positioning for what’s next.
Mission Fed Weighs Fintech Returns Against Real-World Fit
Marc Rapport
The San Diego cooperative leans on its CUSO and the CURQL network to make fintech investments, but member needs still guide which solutions ultimately make it into the credit union’s operations.
AI Boot Camp Is More Than Basic Training At Clearview FCU
Aaron Passman
Hands-on work with artificial intelligence tools is future-proofing staff members, giving them the confidence to adopt new technology and embrace efficiencies.
Stable Economy. Strained Households.
Andrew Lepczyk
Wages briefly caught up with inflation, but rising costs have pushed them back into negative territory. Here’s what that shift means for member finances and credit union performance.
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.