Member Stories. Meaningful Connections.
February 19, 2024
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How the staff at a Twin Cities credit union works together to find, record, and share compelling tales of making a difference.
Minnesota
Polar Plunge With A Purpose
January 1, 2024
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Each year, Affinity Plus takes an ice-cold dive to make a big impact in the community.
How First Alliance Credit Union Solves Its Staffing Crunch While Driving Loan Growth
May 15, 2023
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ITMs and newly minted member experience advisors are the key to success at this Minnesota cooperative.
Wings Financial Scores Major Points With Its Amazon-Loving Members
December 12, 2022
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The Twin Cities cooperative is the first credit union to let members use their credit card points to shop with the e-commerce titan.
COVID Branches Are Here To Stay
August 29, 2022
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Retrofitted locations featuring full-service ITMs and biometric authentication helped First Alliance safely serve members during the pandemic and into today.
DEI Best Practices For Credit Unions
March 14, 2022
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Three executives share success stories learned from their cooperatives’ DEI journeys.
Affinity Plus Learns Lessons Of Its Own By Investing In Staff MBAs
February 28, 2022
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The Minnesota cooperative leaned on insight from industry peers to create a path for building employees’ skills and knowledge.
Interest Buy Downs Take Flight At Wings Financial
February 10, 2022
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The Twin Cities cooperative is giving card users the option to reduce auto loan interest rates as a points redemption.
3 Ways To Boost Lending In 2022
February 7, 2022
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The reopening of local economies and the return of pre-pandemic consumer spending habits have mostly offset the role pandemic relief programs have played in recent growth. According to the New York Fed’s Center for Microeconomic Data, the number of credit inquiries have returned to 2019 levels. And thanks to additional post-CARES Act policies at federal
A Search For The New Normal Work Experience
July 26, 2021
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An internal committee at Affinity Plus FCU attempts to answer an important question for employees returning to the office post-pandemic: What comes next?
Member Stories. Meaningful Connections.
How the staff at a Twin Cities credit union works together to find, record, and share compelling tales of making a difference.
Polar Plunge With A Purpose
Each year, Affinity Plus takes an ice-cold dive to make a big impact in the community.
How First Alliance Credit Union Solves Its Staffing Crunch While Driving Loan Growth
ITMs and newly minted member experience advisors are the key to success at this Minnesota cooperative.
Wings Financial Scores Major Points With Its Amazon-Loving Members
The Twin Cities cooperative is the first credit union to let members use their credit card points to shop with the e-commerce titan.
COVID Branches Are Here To Stay
Retrofitted locations featuring full-service ITMs and biometric authentication helped First Alliance safely serve members during the pandemic and into today.
DEI Best Practices For Credit Unions
Three executives share success stories learned from their cooperatives’ DEI journeys.
Affinity Plus Learns Lessons Of Its Own By Investing In Staff MBAs
The Minnesota cooperative leaned on insight from industry peers to create a path for building employees' skills and knowledge.
Interest Buy Downs Take Flight At Wings Financial
The Twin Cities cooperative is giving card users the option to reduce auto loan interest rates as a points redemption.
3 Ways To Boost Lending In 2022
The reopening of local economies and the return of pre-pandemic consumer spending habits have mostly offset the role pandemic relief programs have played in recent ...
A Search For The New Normal Work Experience
An internal committee at Affinity Plus FCU attempts to answer an important question for employees returning to the office post-pandemic: What comes next?
Browse Topics
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
Savana Morie
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.
CRIF Select’s User Forum Shows How To Directly Boost Indirect Lending
Callahan & Associates
The 2025 conference gathered vendors, dealers, lenders, and leaders to focus on successful sailing through turbulent seas.
First Alliance Debuts Mission-Driven Deposits
Aaron Passman
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.
20 Years. 6 Roles. 1 Credit Union.
Aaron Passman
Josh Haney’s path to CEO at Perfect Circle Credit Union began at the teller line and wound through multiple departments, with each new role preparing him to take the helm.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
Aaron Passman
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
Guidance For Credit Unions Providing Medicare And ACA To Senior Members
Callahan & Associates
Healthcare coverage and education is a natural extension of the service and advocacy credit unions already provide.
Can Credit Union Performance Data Predict A World Series Victory?
Tony Waltrich
When the postseason heats up, Callanan lets credit union balance sheets take a swing at the 2025 fall classic.
Cybersecurity Is A Team Sport At Shoreline Hometown
Marc Rapport
The Wisconsin credit union shares how small shops can do big things to thwart time-tested and changing threats.
The Big Bill Leads To An Even Bigger Student Lending Opportunity For Credit Unions
Callahan & Associates
Upcoming legislative changes position credit union student lending to meet soaring demand.
7 Tips To Rebrand After A Major Merger
Sharon Simpson
Practical tips from marketing pros for navigating brand integration, from aligning messaging and honoring legacy to building trust and more.