Affinity Federal Credit Union redefines financial success by focusing on emotional confidence, community impact, and member trust.
Practical insights from leaders redefining success in strategy, governance, and growth.
An executive in charge of communications and change management aligns people and purpose to create lasting organizational impact.
How credit card reward programs drive business and loyalty at Alliant and Affinity credit unions.
Retail banks and credit unions were among the first industries to focus on customer experience. These roles demonstrate how any cooperative can improve upon theirs.
High used car prices make buying out the residual on a leased vehicle a burgeoning business, and this New Jersey credit union is targeting that trade.
Grant Gallagher leads from the intersection of member education and public relations to build brand and impact at his New Jersey credit union.
Three ways credit unions are creating engaged, loyal members.
How do these managers view advancing their existing skillsets — and the enterprise — in a cooperative setting?
Affinity FCU’s outbound calling team seeks out suffering members to help solve their financial problems.
Unlock insights during Financial Performance Week on CreditUnions.com — data, analysis, and strategies to help credit union leaders interpret trends, manage balance sheets, and drive smarter growth.
Credit unions face rising costs from compensation and services — can they balance investment with efficiency to sustain member value?
As commercial real estate rebounds, credit unions face a choice: let operational bottlenecks slow deals, or leverage efficiency tools to capture market opportunities faster.
Member growth at U.S. credit unions is slowing, and credit unions are working to reignite growth, deepen engagement, and increase competitiveness amid shifting preferences and economic headwinds.
Mixed signals have left many confused about the state of the U.S. economy. Credit union leaders must evaluate competing economic narratives and position their institutions accordingly.
Delinquencies climbed across loan types in the second quarter, reversing gains made in the first three months of the year.
Stablecoins, AI, and open banking — CreditUnions.com has the lowdown on what’s working and what’s coming in the payments space.
Credit union leaders share how they’re navigating the fast lane of payments innovation — balancing speed, trust, and tech to meet rising member expectations.
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Look beyond the headlines to better understand what is driving current market trends and how they could impact credit union investment portfolios.