Lisa Ginter became CEO of CommunityAmerica in 2015. She knew that while some changes were needed, there was also plenty worth saving.
Two major conversions at one New Mexico credit union brought about a busy 2018.
The New Mexico credit union has hired 23 of its own interns originating from a course on finance careers exploration.
Seasoned conventioneers share their best practices for a successful foray to the movement’s biggest gathering.
The power of data analytics to inform and personalize credit union outreach represents a new frontier for member service.
The New Mexico credit union’s year-round financial wellness and literacy efforts take on even more meaning this time of year.
An interactive graphic by Callahan & Associates highlights ROM leaders by state. Who’s tops in your state?
Mountain America Credit Union is a veteran user of cash management analytics, but it’s still learning how to optimize its understanding of and confidence in the system.
How financial services cooperatives are leveraging CDFI, NCUA, and NCUF grants to underwrite their expanding reach and impact.
The Juntos Avanzamos certification program assures Latinos that a credit union speaks their language.
Check all the right boxes while tying your credit union compliance efforts to strategy.
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Callahan & Associates spotlights credit unions that return more value to members.
Langley FCU asked what it would take to be a truly exceptional workplace, and it shares four ways to get there.
Make your succession plan strategic and give it ‘teeth’ to reap the benefits of stronger governance and more effective C-suite leadership.
A public-private partnership in Michigan aims to influence opportunities after high school via a child savings account that provides yearly deposits and every reason to imagine what comes after graduation.
A 55+ member club is helping the Minnesota cooperative strengthen long term relationships, support active aging, and rethink how it serves members later in life.
In the age of smartphones and smartwatches, a strong physical branch network builds trust and credibility.
Inflation has cooled, but its aftereffects still shape how credit union members spend, save, borrow, and relate to their credit union.
Risk gets a rebrand — and a bigger mandate — at MSUFCU, where a Strategic Enablement department helps initiatives move forward while keeping the organization safe and sound.