What’s In A Name: Senior Director Of Member Success And Loyalty
December 13, 2021
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Jeremy Cline helps Truliant FCU leverage data and teamwork to improve the member experience.
North Carolina
How To Develop The Next Generation Of Leaders
November 9, 2021
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A Tennessee credit union is boosting performance with a program geared to support up-and-coming leaders.
Fellows Step Into Local Leadership Roles
October 25, 2021
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A three-year partnership between SECU Foundation and a North Carolina nonprofit places high-achieving college graduates into community government roles to curb the state’s brain drain.
Exit Interview: Doug Fecher, Wright-Patt Credit Union
October 13, 2021
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Hire smart people and keep the movement in mind. Parting thoughts from Doug Fecher.
How Do Credit Unions Cope With Staffing Difficulties?
September 27, 2021
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Texas and DC credit union managers share how culture and flexibility help them hire in a competitive market.
Help Members Reskill To Pay The Bills
September 6, 2021
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A scholarship program in North Carolina provides more than $1 million annually to statewide community colleges for continuing education and career planning.
Exit Interview: Mike Lord, State Employees’ Credit Union
August 9, 2021
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“A positive difference” at the end of the day and a career of 46 years.
Lessons Learned From A Challenging Year (Part 2)
June 30, 2021
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Credit union chief executives share key takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
The 30-Minute Mortgage Closing
June 21, 2021
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Truliant FCU completed an end-to-end electronic mortgage closing in March 2020 and became the first credit union to transfer an eNote to the FHLB in Atlanta in 2021. Other credit unions can follow suit.
Bring In The Staff, Or Leave Them At Home? A View From 7 Credit Unions.
April 19, 2021
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Leaders from cooperatives rural and urban talk about how they are handling staffing strategy during the pandemic.
What’s In A Name: Senior Director Of Member Success And Loyalty
Jeremy Cline helps Truliant FCU leverage data and teamwork to improve the member experience.
How To Develop The Next Generation Of Leaders
A Tennessee credit union is boosting performance with a program geared to support up-and-coming leaders.
Fellows Step Into Local Leadership Roles
A three-year partnership between SECU Foundation and a North Carolina nonprofit places high-achieving college graduates into community government roles to curb the state’s brain drain.
Exit Interview: Doug Fecher, Wright-Patt Credit Union
Hire smart people and keep the movement in mind. Parting thoughts from Doug Fecher.
How Do Credit Unions Cope With Staffing Difficulties?
Texas and DC credit union managers share how culture and flexibility help them hire in a competitive market.
Help Members Reskill To Pay The Bills
A scholarship program in North Carolina provides more than $1 million annually to statewide community colleges for continuing education and career planning.
Exit Interview: Mike Lord, State Employees’ Credit Union
“A positive difference” at the end of the day and a career of 46 years.
Lessons Learned From A Challenging Year (Part 2)
Credit union chief executives share key takeaways from 2020 and talk about how they’ll turn challenge into opportunity in the year ahead.
The 30-Minute Mortgage Closing
Truliant FCU completed an end-to-end electronic mortgage closing in March 2020 and became the first credit union to transfer an eNote to the FHLB in ...
Bring In The Staff, Or Leave Them At Home? A View From 7 Credit Unions.
Leaders from cooperatives rural and urban talk about how they are handling staffing strategy during the pandemic.
Browse Topics
Don’t Wait For Data. FirstLook Analysis Is Available Today.
Callahan & Associates
Callahan & Associates provides an early look at quarterly performance results. Sneak a peek at the latest trends here.
Wright-Patt Turns Purpose Into Property For First-Time Homebuyers
Savana Morie
The Ohio credit union’s Sunshine Community Fund is backing new homes in Dayton, combining financial support, education, and cross-team collaboration to empower first-time buyers.
CRIF Select’s User Forum Shows How To Directly Boost Indirect Lending
Callahan & Associates
The 2025 conference gathered vendors, dealers, lenders, and leaders to focus on successful sailing through turbulent seas.
First Alliance Debuts Mission-Driven Deposits
Aaron Passman
The Minnesota-based cooperative invites high-dollar depositors to turn private prosperity into shared possibility through a savings product designed around social impact.
20 Years. 6 Roles. 1 Credit Union.
Aaron Passman
Josh Haney’s path to CEO at Perfect Circle Credit Union began at the teller line and wound through multiple departments, with each new role preparing him to take the helm.
45 Interviews In 30 Days: How Travis Credit Union Fixed Its Contact Center
Aaron Passman
The California cooperative turned a call center crisis into a success story — starting with cutting the average wait time from 45 minutes to three.
Guidance For Credit Unions Providing Medicare And ACA To Senior Members
Callahan & Associates
Healthcare coverage and education is a natural extension of the service and advocacy credit unions already provide.
Can Credit Union Performance Data Predict A World Series Victory?
Tony Waltrich
When the postseason heats up, Callanan lets credit union balance sheets take a swing at the 2025 fall classic.
Cybersecurity Is A Team Sport At Shoreline Hometown
Marc Rapport
The Wisconsin credit union shares how small shops can do big things to thwart time-tested and changing threats.
The Big Bill Leads To An Even Bigger Student Lending Opportunity For Credit Unions
Callahan & Associates
Upcoming legislative changes position credit union student lending to meet soaring demand.