Operating Expense

State In The Spotlight: Pennsylvania

Besting national averages across various penetration and efficiency rates, financial cooperatives in the Keystone State are efficiently serving members and expanding books of business with their current staffing models.

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State In The Spotlight: Texas

The Loan Star State has the highest number of credit unions at 475, and its stellar growth and member metrics evokes the saying “Don’t mess with Texas.”

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7 Ways To Manage Risk

Risk managers monitor disparate areas of the credit union. For key ratios to follow, start with the measures that correspond to the risk indicators outlined by the NCUA.

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Industry Insights

Leaders In Efficiency At Year-End 2016

Check out this leader table to see which credit unions beat the industry average.
Graph Of The Week

6 Small Earnings Ratios With A Large Impact On Credit Unions

The national average for each of these six mighty metrics is less than 10 percentage points, but even a change of a few basis points ...
Industry Insights

State In The Spotlight: Pennsylvania

Besting national averages across various penetration and efficiency rates, financial cooperatives in the Keystone State are efficiently serving members and expanding books of business with ...
Industry Insights

Leaders In Efficiency For Third Quarter 2016

Credit unions posted a slight improvement in the efficiency ratio versus one year ago. Check out this leader table to see which credit unions beat ...
Industry Insights

It’s A Great Time To Be A Credit Union

This quarter, Credit Union Strategy & Performance is all about showing off successes and looking forward to the future.
Industry Insights

State In The Spotlight: Texas

The Loan Star State has the highest number of credit unions at 475, and its stellar growth and member metrics evokes the saying “Don’t mess ...
Graph Of The Week

Does Technology Matter To Small Credit Unions?

Five graphs show how technology offers a competitive advantage.
Features

7 Metrics To Track HR Success

What metrics should human resource professionals use to measure employee and credit union performance?
Graph Of The Week

7 Ways To Manage Risk

Risk managers monitor disparate areas of the credit union. For key ratios to follow, start with the measures that correspond to the risk indicators outlined ...
Features

4 Benchmarks For All Credit Union Leaders

Lending and asset growth have been capturing industry headlines, but tight margins from sustained low interest rates and slowly rising operating expenses make some other ...
What’s In A Name: Chief Efficiency Officer

What’s In A Name: Chief Efficiency Officer

Kelli Wisner-Frank serves as the linchpin between finance and innovation at Community Choice Credit Union, aligning automation, smarter processes, and cost discipline to turn behind the scenes fixes into front line — and bottom-line — wins.

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Jim Morrell, Peninsula Community FCU

Jim Morrell On Leadership

The CEO of Peninsula Community Federal Credit Union highlights how active listening and lessons from the basket ball court shape a culture of inclusive banking that serves members and employees.

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