Ops & Payments

Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.

Top Ops & Payments Articles

Kellogg Community Balances Loan Growth With Member Impact

Substantial loan growth is helping propel Kellogg Community Credit Union ($818.1M, Battle Creek, MI) toward the $1 billion-asset mark. But rather than concentrating on asset milestones, it remains focused on the impact it can deliver to the members and communities it serves. Year-over-year loan growth during the third quarter of 2021 was 18.5%, nearly three

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Merchants Can Sidestep Interchange Fees

New options diminish the charges businesses pay to process card payments — or even eliminate them altogether.
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Strategies To Encourage Military Members To Manage Money And Build Wealth

This Military Saves Month, check out how efforts within credit union land have earned three cooperatives the Designation of Savings Excellence.
Industry Insights

Changes To The Credit Card Market Are Coming. Are you Ready?

Managing a card program will require addressing specific challenges. Failing to prepare could result in a damaged future for the credit union’s card program
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The Power Of Going Green: Credit Unions And Sustainable Plastics

Issuing sustainable cards is a simple way to reduce carbon footprints and support green initiatives.
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3 Factors To Consider When Building A Credit Card Product Strategy

Credit unions should focus on product, experience, and innovation while leveraging their established brands and market presence.
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Remaining Competitive In A Banking Market Filled With Disruption

Sustainable success requires continuous reinvention, adaptation, and a willingness to innovate.
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Industry Performance: Shares (4Q21)

Consumers spent at pre-pandemic levels through the second half of the year.
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Industry Performance: Loans (4Q21)

Lenders reported a record year for originations in 2021 despite rising asset prices and rates increases, both of which were substantively driven by inflationary pressures. ...
Industry Insights

Callahan’s Guide To The 2022 Final Four

The sports analysts at Callahan & Associates wrap up March Madness with predictions based on credit union performance data. Which team will reign supreme?
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Kellogg Community Balances Loan Growth With Member Impact

Substantial loan growth is helping propel Kellogg Community Credit Union ($818.1M, Battle Creek, MI) toward the $1 billion-asset mark. But rather than concentrating on asset ...
Map of the United States showing the number of CDFI‑designated credit unions in each state.

CDFIs By The Numbers

CDFI credit unions might be fewer in number, but their impact reaches millions of members, and their footprint highlights how targeted mission can translate into broad, measurable reach.

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