Innovation At The Speed Of Payments (Part 1)
Credit union leaders share how they’re navigating the fast lane of payments innovation—balancing speed, trust, and tech to meet rising member expectations.
Ops & Payments
Our Ops& Payments page is the hub for credit union-tested and approved methods to increase usage of checking accounts, credit cards, bill pay, and more.
Top Ops & Payments Articles
Ask An Analyst: How Is Gen Z Reshaping Payments?
In a rapidly evolving payments landscape, Gen Z prefers simpler, frictionless systems.
What Should Credit Unions Know About Stablecoins?
Congress is considering new legislation around cryptocurrency, and these new tools could have profound implications for the industry.
Share Balances Reach $1.5 Trillion In The Third Quarter
December 28, 2020
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Credit unions report a continued influx in shares as members seek the safety of deposit accounts.
2021 Vendor Showcase (Part 1)
December 14, 2020
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Looking for new solutions? Check out these featured credit union suppliers.
Elevate Your Business Insights And Your Card Business
December 14, 2020
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Be an Expert! With the right analytics tools, you can lead the growth of your debit and credit card business.
The Nacha Operating Rules Are Changing. Is Your Credit Union Keeping Up To Date?
December 7, 2020
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Several new rules are coming in the year ahead, particularly in the area of authorization requirements.
How A Responsible Credit Program Can Enhance Member Financial Stability
November 16, 2020
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Effective management of credit card debt can increase both the cooperative’s business and the member’s financial stability.
Don’t Settle For The Status Quo. Boost Engagement With Your Loan Members.
November 13, 2020
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Pay it with Payigy.
Managing Credit Cards During Uncertain Times
November 4, 2020
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Join Elan to hear how we’ve helped our credit union partners during these uncertain times.
A Dive Into Interchange Income
October 26, 2020
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A study of performance data from nearly 150 credit unions sheds light on what is happening beneath the broad categories represented on the 5300 Call Report.
New Branch Strategies For A New 2020
October 19, 2020
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Credit unions have made deposit and market share gains during the year; now, many must re-evaluate their branch channels as they work to better align products and services with the changing needs of members.
Share Balances Reach $1.5 Trillion In The Third Quarter
Credit unions report a continued influx in shares as members seek the safety of deposit accounts.
2021 Vendor Showcase (Part 1)
Looking for new solutions? Check out these featured credit union suppliers.
Elevate Your Business Insights And Your Card Business
Be an Expert! With the right analytics tools, you can lead the growth of your debit and credit card business.
The Nacha Operating Rules Are Changing. Is Your Credit Union Keeping Up To Date?
Several new rules are coming in the year ahead, particularly in the area of authorization requirements.
How A Responsible Credit Program Can Enhance Member Financial Stability
Effective management of credit card debt can increase both the cooperative’s business and the member’s financial stability.
Don’t Settle For The Status Quo. Boost Engagement With Your Loan Members.
Pay it with Payigy.
Managing Credit Cards During Uncertain Times
Join Elan to hear how we've helped our credit union partners during these uncertain times.
A Dive Into Interchange Income
A study of performance data from nearly 150 credit unions sheds light on what is happening beneath the broad categories represented on the 5300 Call ...
New Branch Strategies For A New 2020
Credit unions have made deposit and market share gains during the year; now, many must re-evaluate their branch channels as they work to better align ...
Browse Topics
Fintech Grounded In Mission As Much As Market Opportunity
Marc Rapport
Suncoast Credit Union balances near-term needs with longer-term bets, applying discipline to timing, valuation, and fit to decide when to invest and when to walk away.
Industry Intelligence For Credit Union Leaders
Callahan & Associates
Looking for quarterly data coverage, expert analysis, lessons from leading credit unions, and more? Callahan has it covered. Comparing top-level performance and digging into the details has never been easier.
Cost Pressures Are Changing Member Behavior
Savana Morie
First quarter data shows how rising costs are pushing consumers toward flexibility and reshaping borrowing and saving habits.
WSECU Invests In Innovation To Solve Pain Points
Marc Rapport
A dedicated CUSO holding company allows WSECU to move beyond building and back fintech partners it helps shape and scale.
When Employees Own Culture, Service Follows
Savana Morie
Advancial FCU links internal service standards, employee feedback, and peer recognition to create a more consistent experience for both staff and members.
How MSUFCU Builds And Backs Fintech Solutions
Marc Rapport
MSUFCU takes a hands-on approach to fintech, piloting solutions through its in-house lab before scaling and backing them through a wholly owned CUSO.
Members Demand Digital, But They Want Branches, Too
Savana Morie
Affinity Plus FCU has a clear member service mantra: digital for daily, human when it’s hard. Its CEO and CFO share what that looks like in practice.
How A Holding Company Helps Service Credit Union Win At Fintech
Marc Rapport
The New Hampshire cooperative shares how its fintech arm, Service Ventures, evaluates investments, balances risk, and defines success.
Future Bets From Today’s Credit Unions
Marc Rapport
Industry leaders share how they approach fintech investment, balancing immediate needs with longer-term bets while keeping member value and mission at the center.
AI Adoption Is Growing. Are Credit Unions Keeping Pace?
Andrew Lepczyk
New data from Gallup shows half of all employees who work for companies that pay for AI tools use them. Credit unions are building their own momentum.